One thing about logging into your Sportpesa account is that sometimes you might experience a few problems. Below are some of the issues and how best you can solve them.
Losing your password does not mean you cannot access your account. At this point, we recommend resetting the password. You will find the password reset link on the homepage under the login form. Click on the link and follow the instructions to get a new password.
Website down can be due to maintenance by the company. So, wait until Sportpesa can finish with the website maintenance and it will be readily available.
Also, check to see if there is an internet connection. Sometimes you might think Sportpesa is down, but it could be that your internet connection is unavailable. You should consult the ISP to sort out your problem if the problem persists.
Maybe you like using the app, but it got outdated, and you did not update it. If you do not update the app, you may face problems such as launching it and logging into your account. The solution is always to update your app when a new version is released.
Account closed or blocked
An account can be closed or blocked for different reasons. One of them is that you did not verify your account or you opened multiple accounts. It is critical that you stick to only one account and follow the other terms and conditions of the account. The aim is to keep the account in good standing, and you should be able to access it with ease.
Wrong username or password
Other than forgetting the password, sometimes you might remember it but still mismatch it. There is no doubt you would want to double-check the kind of details you use for logging into your Sportpesa account.