I sought help from resolver for you to have my withdrawal request of £600 to push through but instead you locked my account and said that the payment was processed but unsuccessful. I replied by sending bank details as you've requested that include BIC or swift and IBAN codes for processing of that £600. But after that, still my £600 remains at your pocket and no more messages from you, not even from responsible gambling team. It's utter sense of negligence and irresponsible acts that you've done instead. I raised this case for help to resolver and was advised that after sending this case to Betway, i can escalate this to eCOGRA in about a month from now. Hopefully, you'll have an action to this soon.

I deposit 5000 and win 1600 total 6600 withdrawal request in 14 October, process complete 15 october but amount not come in my account,4 days

I can't fault this betting site. I actually won a big amount and was in my account in 24hours. After reading the reviews I thought I better put my positive experience on as I can only say good things.

I am writing this review a month after declined deposit. My money debited from my account on 19th sep. On the very next day I informed them via mail and through chat assistance. Now 30 days passed off, A total of 8 statement ( as per their request) shared and connect with chat assistance several time. Everytime same response, escalated waiting for feedback...... no changes on the 30th day too. Then its time to woke up and realise its no longer trustable. We can believe if the excuse of feedback upto 15 days of deposit but after 30 days no hope. If they really have intention to resolve I dont have to come here or write this review here. Take ut as just an advise becareful.... I am doing everything to make people aware of recent betway experience and hold them from making deposits.

LOOKING TO OPEN A NEW ACCOUNT... WARNING WARNING WARNING Dear people looking to open a Betway account. Don't you will lose they not only don't pay, in my case they are keeping money which I deposited. I've been through their full complaints process, then through all adr. Resolution company. No one can help. Why? Simple in UK there is no betting ombudsman so how are betway getting away with this its a very simple but extremely affective SCAM!. All they have done is said we tried multiple times to send your money it keeps being returned. When I complained. There is no dispute we tried to send the money and that covers them cash in the bag no resolution as there is no dispute, Betway keeps the money. A truly shocking scam stick to the big firms they do pay. This is genuine my username was Albee3.

Trying to make a small withdrawal. They are saying my card won’t accept the money, hard to believe. Told me to change it to bank transfer I did it took more money out nothing received. Then they said I need to deposit more to access missing funds. At this point I’m asking what is going on, they then denied saying it even though it’s clearly visible in the chat. They won’t speak to you. Then they tried to blame my bank even though it says unpaid in my Betway account. Behaving like thieves, I’m a profitable gambler and wonder if that’s the problem.

They Self excluded my account When I enquired about my withdrawal not paid yet, Their live chat asked the reason "why is it required" what ever reason you say.. they will just close youraccount, they just needs a reasonWhen I have all rights to ask my own funds, whats the point in asking! This betway is completely fraud and scamThey don't have intention to payback my funds... i m following my amount 13750 rs till 1year.. till not returned my amount to my account..

I deposited Rs. 1394 through netbanking on 15th October and the transaction was shown as successful on my banks page. After redirecting to Betway, they didnt even log the transaction attempt and the money was not added to my betway account but debited from my bank account. My efforts to get to their customer service are futile. As an Indian customer, it takes at least 2.5 hours to reach a human executive - who copy pastes responses. In this case I was asked to send a copy of my bank statement as proof to an email id which replies that it is not being actively monitored! I did so and the statement clearly shows the transaction and the reference ID yet Betway still hasn't credited the money into my account. Very poor from Betway.

This app is ridiculous yesterday i made a deposit and the amount got deducted from my bank account but not credited to the game Account today i also made the deposit again the same problem when i try to contact them via live chat they disconnect me everytime

I make deposit of 100 pounds the money go out from my bank account, but they never updated my current balance! no customer support what so ever! I dispute this transaction with my bank and you make yourself a favour and never make registration with BETWAY!