During Log in, there are some problems that are commonly encountered by bettors. Those problems and their solutions are stated below.
I have lost/forgotten my password for my Scorepesa account. What to do?
At times, bettors forget the password used to open their Scorepesa account and might be unable to access it. When this situation occurs, bettors are to follow the steps below:
- At the bottom of the Scorepesa log in page, there is a forgot your password tab, click it;
- You will be directed to a reset password page whereby you will have to fill the phone number used to open your account, fill it and click reset password;
- Check your messages, you will receive a reset code, follow the remaining instructions to form a new password;
I have bad network coverage, what do I do?
At times, punters will not be able to access their accounts due to bad network coverage from their local network provider. To solve this problem, punters should wait for about 30 minutes or switch to another network provider before accessing their Scorepesa account again.
My account has been suspended, what do I do?
Suspension of account usually occurs when a punter has been found by the Scorepesa sportsbook to engage in illegal activities or the creation of multiple accounts on the same site. To avoid this problem, punters need to avoid creating multiple accounts on Scorepesa and stick to only one account. They should also not be involved in fraudulent or illegal activities of any sort which may compromise their integrity.
Official scheduled maintenance for the app or website, how can I access the site?
Another problem usually encountered during the login process is faced when trying to login during a scheduled website upgrade or maintenance. Bettors are advised to wait for an hour or more before trying to access the betting site again.