My Hollywood account is closed. What could be the reasons for a locked account? There are several reasons why your account can get locked. If you have a locked account, it is great to know how to unblock Hollywood account. Below are the reasons for a locked account and their solutions:
5.1
Forgot Login Information
If you forgot your password or changed your cellphone number, that can hinder you from accessing your account.
Solution: If you changed your phone number or forgot your password, you can reset it via email or SMS. Enter the phone number you registered your account with, and you will get a temporary password to help you access your account and create a new password.
5.2
Failed FICA Verification
Hollywoodbets only allows FICA-verified individuals to log in. If you provide incorrect ID or proof of address, you will not access your account.
Solution: Submit the correct FICA documents to unlock your account. You are required to submit your ID and proof of address that is not more than 3 months old.
Your account can also be locked if you have a duplicate account. Hollywoodbets only allows one user to have one account.
Solution: Go to the account closure tab and delete the duplicate account. You can also contact Hollywoodbets customer support to help you delete the duplicate account.
Unblock Hollywoodbets Account
If you try to log in to your account too many times, your account can be blocked since it looks like someone else is trying to log in to your account.
Solution: Contact Hollywoodbets customer support to give you a temporary password.
5.5
Underage Registration
Hollywoodbets does not allow minors to gamble on their platform. They perform periodic checks to prevent minors from betting.
Solution: Ensure you are above 18 years and provide identification documents to access your Hollywoodbets account.
If you violate Hollywoodbets terms through identity theft or collusion, your account can get locked.
Solution: Avoid any form of bonus abuse to prevent a locked account. Reach out to support to help you get a temporary password.
If you opted out of betting for a specified period, you will be unable to access your account during that period.
Solution: Reach out to Hollywoodbets customer support if you would like to change your self-exclusion period.
5.8
Exceed Withdrawal Limits
Hollywoodbets allows a maximum daily withdrawal of R3,000 and a monthly withdrawal of R30,000. If you exceed the withdrawal limits, your account may be locked.
Solution: Observe the maximum withdrawal limits keenly to prevent your account from getting locked.
Using a VPN to change your IP address and access Hollywoodbets from restricted regions can lock your account and prevent you from logging in.
Solution: Always access your Hollywoodbets account if you live in South Africa.
Unblock Hollywoodbets Account