Will you stumble upon issues using Tictacbets? Probably just like you would using other sportsbooks in South Africa. The question, however, is, what problems will you come across and how can you deal with them? Well, let's see:
7.1
Forgot account password
Password forgetting is a frequent occurrence, and you need to find a quick solution when it occurs. By finding "forgot password" and clicking “recover it”:
- Insert your mobile number or email that you registered at Tictacbets;
- After inserting your registered mobile number, click on "Receive New Password";
- You will receive a code via SMS or email shortly;
- Enter the code you receive;
- Then create a new password;
- Confirm new password.
Once you complete these steps and confirm your new password, you can safely login again with your new details. An important fact about this is that your phone number or email must be verified. If it is not verified, you cannot receive the code.
When you enter the wrong mobile number or email address, you will not be able to log in. In the case that you do not remember the email you used, you can contact support, and they can assist you. This might require you to provide other details, like your mobile number. It is important to note that your number and email must be verified. you be helped by support.
On the rare occasion that TicTacBets is not working, you can contact support to get help. Because the website is down, you can contact support via their mobile app. If you cannot access the app too, they can contact support using their landline or WhatsApp numbers.
7.4
App is down in South Africa
Just like with the website, the app can have its issues too, which means contacting support again. By contacting the same number, WhatsApp: 067 358 2767; Landline: 053 927 0110.