AsiaPay is integrating Semafone’s secure payment technology to safeguard secure mobile payment across the region.
AsiaPay's Payment Gateway is multi-channel, multi-currency, multi-lingual, customizable and expandable payment gateway solution. It is certified by acquiring banks as well as card associations and has been adopted by banks and corporates worldwide.
Semafone technology will allow AsiaPay customers to enter card numbers directly into their telephone keypad when they make a payment over the phone.
From here, the numbers are transmitted directly to the bank so no details are stored on the contact center systems. This completely removes the contact center from the scope of Payment Card Industry Data Security Standard (PCI DSS) regulations.
The keypad tones are disguised so that numbers cannot be identified by their sound, leaving the agent free to continue the conversation with the customer while the payment is made.
The partnership means Semafone will be able to offer AsiaPay's PayGate product to its new customers in the region, while AsiaPay can recommend Semafone's secure payment solution to merchants who accept credit or debit card payments over the phone.