India-based Tata Communications and Salesforce inked a global partnership agreement to connect businesses to Salesforce's cloud CRM solutions to increase employee engagement and productivity.
Businesses will be able to connect to Salesforce's Customer Success Platform using Tata Communications' IZO private platform.
IZO provides customers with access to a centralized procurement platform for end-to-end management that improves network performance and the end-user experience.
The Tata-Salesforce collaboration is expected to provide businesses with network uptime and stable application performance, via cloud access for MPLS and Ethernet customers. The service delivers fast provisioning, increased productivity, and ensures privacy and data protection through private network connections.
Enhanced hybrid cloud enablement
The IZO Private cloud enablement service is part of Tata Communications' IZO -- a global network platform to enhance hybrid cloud enablement.
The IZO platform is an enterprise WAN and cloud enablement platform that is enables predictable routing, enterprise private and public cloud connectivity, and interconnected data centers. This simplifies the process for businesses to connect and build their own private, public or hybrid cloud.
With Salesforce connecting to the IZO Private cloud enablement service, Tata Communications continues to grow its IZO platform ecosystem, currently consisting of over 20 network providers covering 34 countries and serving 85% of the world's GDP, four major cloud platforms and around 50 data centers worldwide.