Vodafone Hutchison Australia (VHA) has contracted Nokia Networks to manage the company's network operations for the next four years.
Under the contract, Nokia will provide real-time service management for VHA's 2G, 3G and 4G+ networks via the vendor's Global Delivery Center in India.
The deal includes a joint transformation project seeking to use technology innovation and organizational efficiencies to improve services and achieve cost savings for both parties.
“This initiative is in line with our commitment to provide the best-in-class service experience to our customers, even as we focus on evolving our infrastructure to address future capacity and coverage requirements,” VHA CTO Benoit Hansen said.
“Nokia Networks’ service capabilities provide us with a strong platform to do this, while we continue to execute on our extensive growth plans.”
The deal marks an extension of an initial $230 million managed services contract signed between Vodafone Australia and Nokia in 2006, three years before Vodafone Australia and Hutchison Australia merged their operations to create VHA.
Financial terms of the contract extension have not been disclosed. But Nokia Networks head of Australia and New Zealand Ray Owen said the company will “continue to improve VHA’s network quality and operational efficiency at reduced operational cost.”