Salesforce.com unveiled Salesforce CRM Spring '09, the cloud computing solution for customer service and sales, to over fifty thousand customers. Built on the Force.com platform, Salesforce CRM helps companies serve their customers without the cost, risk and complexity of traditional on-premise software. Salesforce CRM Spring '09, salesforce.com's 28th generation release, helps companies leverage valuable data across customer service and sales to grow their business. With more than 50 new features, Salesforce CRM Spring '09 enables companies to service customers more effectively and to close more business.
Salesforce.com is bringing the CRM industry to the age of cloud computing. In the past year, more than 200 new features have been delivered to salesforce.com customers. These new technologies have extended the value of customers' CRM deployments to, as surveys reveal, a 52% increase in lead volume, 27% increase in win rates and a 30% increase in customer retention.
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