Movius Interactive announced that MTN Zambia is to implement the Movius Voicemail Express application for the majority of their customers throughout the country.
MTN Zambia is one of the MTN Group’s innovative leaders in the region and is constantly looking to deliver exciting new services to its growing subscriber base.
Voicemail Express will enhance the user experience as customers find the service intuitive and easy to use and is ideally suited to the market requirements. It offers callers two options should their call not connect: i) leave a voice message or ii) send a text message with a call back number. Additionally, if the caller hangs up without doing anything, the system can automatically send an SMS message telling the customer who called even if the called party is off the network at the time.
MTN Zambia has well over 2 million customers and is part of the MTN Group, which now operates in 21 markets – mainly across Africa. At the end of March 2011, MTN recorded well over 147.2 million subscribers. The company continuously drives group wide initiatives including mobile data value propositions and mobile money, which contribute to maintaining their market leadership.