Singapore Airlines recently implemented a next-generation communications platform by communication and IT solutions provider, SITA, to address its growing system-wide demand for bandwidth.
Scheduled to be rolled out over the new few months, the new communications system is expected to benefit Singapore Airlines' over 200 sites in 35 countries. The targeted increase in network capacity will improve application and content performance, enhancing the airline's reputation for innovation and customer service.
"This innovative communication platform which SITA has been working on with the support of a significant group of airlines is moving the industry in the right direction and will ensure thatinformation can be distributed from HQ to outstations worldwide with speed and reliability," said Rene Azoulai, SITA senior vice president, communications solutions.
SITA's new network solution combines existing features of IP VPN (Internet Protocol Virtual Private Network), DSL (Digital Subscriber Line) access and the AirportHub platform with value-added from Regional Internet Gateways.
The new system assists Singapore Airlines in many different domains including moving large amounts of data necessary for aircraft engineering and maintenance management; airport operations; and enterprise solutions tailored to the Air Transport Industry (ATI). Specific uses include the delivery of in-flight entertainment, electronic flight bags, e-learning, and digital signage or access to constructor applications. Initially, Singapore Airlines will use the network solution for e-learning and intranet applications.
"SITA has deployed the common network AirportHub at 110 major airports around the world where it is used by 90 airlines, ground handlers and other customers. The concept is being broadened now to provide more IT services on demand. This network solution is AirportHub 3.0 in the making and will bring flexibility and economies of scale, which is important in the current economic climate," added Azoulai.