Vietnam’s Asia Commercial Bank (ACB) has refreshed its legacy infrastructure refresh and updated its workplace collaboration strategy using a private cloud platform.
The modernization project included migration its existing legacy system over to a Microsoft platform.
According to Dimension Data, the integrator brought in to help with the upgrade, all the solutions had to be cloud and hybrid ready so that the bank can continue to stay ahead of the competition as the market develops. This includes ensuring that the new centralized email includes real-time communication capability to create a social enterprise on a public cloud platform.
The completed project converges mobile, social and cloud technologies to improve work productivity and employee satisfaction.
One of the largest private banks in Vietnam by assets, ACB employs 9,000 staff working in of the 350 branches and sub-branches scattered across 47 cities and provinces in the country.
Currently, 20% of ACB staff are using a social media platform, 50% are using mobile access for Lync, and mobile access for mail.
The new platform also provides secure access with a single ID and an ability to scale in and out of the cloud freely. It has facilitated an increase in server uptime from 95% to 99.9% and scaled the server capacity utilization.
All customer-centric and sensitive data remain on-premise, while users have the flexibility of a hybrid cloud system.