Sometimes, logging into your BK8 account can come with some issues. This is something that is common with digital technology and is not a strange phenomenon. What is more important though is that users want to know how to solve BK8 login problems.
8.1
I Lost My BK8 Account Password/Username. What Do I Do?
If you forgot your BK8 password or username, go to the login form and click the forgot USERNAME or PASSWORD link option that is below the field spaces on the dialog box. Choose how to retrieve it, i.e. MOBILE or EMAIL, enter your number or email and SEND OTP. Enter the OTP that was sent to you into the field space, click CONFIRM and reset your password/username.
8.2
I'm a New Visitor to BK8, But I Can't Login. Why?
It is not possible for visitors to login to the platform without having a BK8 account first. Register a new BK8 account, and with your username and password details you can do a BK8 Malaysia login, BK8 Singapore login or BK8 Indonesia login if you are ever logged out.
8.3
The BK8 Login Option Stuck. How Do I Fix It?
This is either an internet connection issue, a device software issue or the website issue. To fix it, you can try any or all of these: Wait for some minutes and try again, turn your data off and on again, restart your phone, close all apps and internet for a while.
8.4
My BK8 Login Info is Correct, But I Still Get an Incorrect Details Prompt. How Do I Solve It?
Check what you typed as your password or username. Take note of these: First, you must type capital and small letters accordingly in your password/username because they are case sensitive. Secondly, ensure that you do not use spaces when you type. Thirdly, observe the characters you typed that they are correct. For instance, don't use the letter "I" where you should use the number "1".