April 24, 2019

A new approach to network performance monitoring is required that puts the end user first

February 16, 2019

Read the ebook to discover the killer 5G use-cases that will attract customers and deliver an ROI

August 16, 2018

Network coverage is the single largest determinant of customer satisfaction

June 08, 2018
telecomasia.net

A HIS Markit survey revealed that customer experience is the top driver of digital transformation projects among

September 13, 2017

Customers nowadays expect seamless delivery of personalized service and informed advice both in the retail outlet and

September 13, 2017
B/OSS Asia

Cloudera's platform delivers machine learning and advanced analytics techniques to become data and insight driven

July 12, 2017
B/OSS Asia

First to predict network detractors across full subscriber base and promising effective marketing retention campaigns

June 15, 2017
B/OSS Asia

Future-proof BSS supports AIS' aim of delivering best possible customer experience without disruption

June 15, 2017
B/OSS Asia

Teams up with Wipro, Verizon and Infosim to push service analytics-driven automation

April 13, 2017
B/OSS Asia

Mobile, chat and social media customer interactions will increase at the expense of live-agent voice, says Frost &

January 23, 2017

Joint “Precise 4G User Migration” program with Huawei helps the Indonesian telco lead the charge in 4G

December 19, 2016
telecomasia.net

To accelerate fiber connectivity rollout, reduce fault repair time and improve service quality

December 07, 2016
B/OSS Asia

Clients can leverage ‘IoT’ data to take real-time meaningful action

November 24, 2016
Telco Analytics Asia

Promises new levels of proactive care and autonomous capabilities to the customer care process

November 10, 2016
B/OSS Asia

To enhance mobile subscriber experience

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