OSS and BSS – CRM, revenue management, service assurance

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Oracle upgrades Superonline's order management

Approach could slash time taken for service launches

Hooking up with OTT players

Elitecore's Vaibhav Mehta explains how closer collaboration with OTT players will allow operators to get more out of the mobile value chain

Closing the customer service loop

Web services could be key to subscriber retention

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INDUSTRY VIEW

Scaling up the policy server

Operators need an advanced policy server that is highly interoperable, can rapidly create new services, and delivers high performance and scalability

Mobile phone trump other devices in 2012

The mobile phone comes closer to completely replacing cameras, MP3 players and GPS devices

Four APAC telecoms trends to dominate 2012

Mobile broadband, user experience optimization, NBNs, and universal connectivity

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White Papers

Mobile communications: increase mobile data revenues with innovative pricing

Openet
This handbook provides insights and ideas on how operators can implement innovative pricing for mobile data

Mobile communications safety for teens research survey

Harris Interactive on behalf of Openet
Openet commissioned a survey to examine how teenagers use their mobile phones and the internet

Rapid offer design and order delivery

Oracle
This paper examines topics cited by communication service providers as the most pressing and important in terms of goals for order management and fulfillment

All in the family: the new requirements of shared data plans

Infonetics Research
Shared data plans will become an integral weapon in the operator arsenal of packages designed to attract new subscribers and reduce churn

INDUSTRY NEWS

VIDEOS

The leap to smart charging

Understanding user behavior is key to coming up with creative pricing plans, says Huawei's Paul Scanlan. This requires a mindset change and becoming more flexible

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