HP has unveiled additions to its portfolio of solutions and services for telecom companies.
The latest offerings in the HP OSS Transformation portfolio will improve the ability of operators to automate problem resolution and integrate a single view of the customer experience.
The HP Actionable Customer Intelligence portfolio has been enhanced with the Vertica Analytics Platform, which can help operators understand customer behavior and deliver more personalized services.
HP Enterprise Services uses one of the enhanced OSS solutions, HP Universal Service Level Agreement (SLA) Manager, which monitors service levels proactively and reports SLA compliance to clients.
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