Maximizing revenue with discovery-driven audit capabilities

The Lavastorm Analytics Engine’s capabilities have helped a 4G mobile operator in the US create custom analytic applications to optimize revenue assurance (RA) practices with the new usage-based pricing models in a number of different ways, and across multiple departments.

Since engaging with Lavastorm and beginning to conduct discovery-driven audit analytics to optimize its revenue assurance processes, the operator has:

• Realized 13x ROI for its Retail business in the first six months
• Recovered up to 1 percent of its total revenue
• Streamlined and automated comparison of billing data to network performance data, allowing more granular reviews and identification of revenue gaps
• Achieved better cross-functional collaboration

• Optimizing revenue assurance and fraud management processes
• Overcoming the challenges of scaling next-generation fiber services
• Fight churn and grow revenue
• How to fix customer service
• The evolution of shared data