Overcoming the challenges of scaling next-generation fiber services

Heavy Reading on behalf of Incognito Software
17 Jan 2019
00:00

Now more than ever, service providers are aggressively rolling out fiber to boost network performance, improve the customer experience, and offer new IP services such as Gigabit Internet, IPTV, 4K/8K video streaming, and business services. This growing fiber diet brings about new operational complexities, impacting existing back-office systems and the ability to launch and scale services quickly.

Incognito has partnered with Heavy Reading to produce a white paper based on the results of industry-first research examining the operational implications of supporting fiber services.

The white paper explores service providers' network design and B/OSS strategies for supporting fiber-based services and offers regional analysis of fiber trends across the Americas, Europe, and Asia.

Key findings from the report include:

  • Service providers are taking wide-scale approach to fiber – As much as 48% of service providers are replacing or overbuilding legacy networks using “brownfield” approach;
  • New OSS strategies are coming – Approximately 80% of CSPs will retrofit or replace their OSS stack to solve the challenges of scaling fiber services;
  • Fiber services will have major impact on back-off systems – Service configuration and order management top list of impacted B/OSS systems.

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