Generally, users of online betting platforms may encounter login problems with their account. These issues are common and how to solve them are not far fetched.
I have lost my password for my Bet.co.za account. What should I do?
Click the login button on the bookmakers website, and click FORGOT PASSWORD below the login fields. Follow the process required after which you'll receive an email link to reset your password and regain access to your account.
How do I change my Bet.co.za Password?
Login to your account and go to MY ACCOUNT section of the site. Move to the PERSONAL DETAILS page and click the password tab. Enter your current password first, then the new password and confirm it by typing it in again. Note that passwords must be between 8-20 characters and contain alphanumeric combinations of capital and small letters including symbols.
"Account already exists" What do I do?
In this case, it is possible that you or someone else is already registered to Bet.co.za. If it is not you, then your details have been used by someone known to you. If you are sure and have verified that is not the case, then report the case to the customer care who will look into it as an alleged case of fraud.
However, if you are trying to open another account, your account may be blocked.
How can I register to be a customer of Bet.co.za?
Visit the official bookmaker website and click the JOIN NOW button that is at the top-right of the page. Follow the process of filling out a sign up online form, complete it ensuring you enter required information and you are good to go.
Can I still change my personal details after registration?
You can't change personal information such as your name, address and ID Number after registration. This is for your account safety and security. In some cases, Customer Support can help change data like mobile no and address. However, these will require you to re-submit your FICA documents.
Why can't I log in to my Bet.co.za account?
Remember that your password is case sensitive. Ensure you check how your password is typed and ensure it is with the right cases. If that doesn't work try to reset your password using the FORGOT PASSWORD feature.
My account has been suspended. Why?
Account suspension simply means that someone has either tried to gain unauthorised access to your account or some suspicious activity has been detected on your account. Contact customer care for help on this.