Omantel, a communication service provider (CSP) in the Middle East, has implemented Redknee Unified, a converged multi-play billing, charging and customer care platform from Redknee Solutions.
The successful implementation of Redknee Unified transformed Omantel’s IT infrastructure across multiple lines of business including mobile, fixed, IPTV, Internet, and cable.
Redknee Unified reduces time to market and provides Omantel with the flexibility it needs to create new product offerings and connect with different customer groups to generate greater business value.
Redknee said the solution is an agile, flexible and scalable real-time converged rating, charging and billing solution that is easy to deploy and which delivers an enriched customer experience across multiple industries including telecommunications, utilities, transportation, connected homes, and IoT.
By leveraging Redknee’s experience with large scale BSS transformation projects, Omantel was able to consolidate multiple systems and processes onto one platform to create cost savings and operational efficiency.
Redknee Unified also simplifies price plan configurations across the business and improves competitiveness by offering multi-play solutions that are tailored to Omantel’s customer base.