BT has installed Openet’s NFV-ready Evolved Charging solution to monetize its consumer mobile service.
BT Mobile will harness the added agility and flexibility of Openet’s real-time charging platform to drive fast time-to-market for its new MVNO venture.
By deploying Openet’s innovative virtualized charging platform, BT expects to be able to rapidly test and introduce new mobile services, quickly adopt new business models and minimize associated costs.
The platform will also drive advances in customer experience for BT’s mobile users by providing real-time insights enabling customers to have complete control over their mobile services.
Using Openet’s technology, BT Mobile also expects to be able to provide immediate visibility to balances, usage notifications and manage customer usage allowances.
Customer bundle plans and associated add-ons can be prioritized and re-calculated mid bill cycle and allow subscribers to be auto-upgraded to higher allowances.
“The quality of the resources and technical design supplied by Openet allowed us to work collaboratively to deliver a solution to support the highest customer service quality,” said Mark O’Flaherty, director of BT Consumer IT. “We required flexible technology that gives us the ability to react to rapidly changing market conditions.”
Niall Norton, CEO at Openet, said BT Mobile brings a great deal of exciting momentum to the mobile space. “It therefore requires an agile and cost effective BSS infrastructure that can support its anticipated growth and continue to deliver a differentiated customer experience.”