BT Global has opened a new Global Shared Service facility in Kuala Lumpur in partnership with Malaysia’s Multimedia Development Corporation (MDeC).
The facility consists of two centers where BT teams will be providing services supporting the company’s business needs globally.
The first is the Global Development Center (GDC). Joining up the network of BT’s eight other GDC’s around the world, it will focus on development of new IT solutions.
The second is the Contract Delivery Shared Service Center (CDSS). Forming part of BT’s global network in providing commercial contract and project management, the center will support the company’s managed network IT services contracts with its largest multinational customers.
With the establishment of the new facility in Malaysia, BT aims to create 600 to 800 high-value jobs in the nation over the next three years.