CSG Systems' Advanced Convergent Platform (ACP) is a customer-centric billing and customer care platform that includes new advanced services billing and call center optimization capabilities.
The company also has a new kiosk-based customer self-care solution, as well as new product catalog and portfolio management capabilities, order workflow tools, and workforce management solutions.
CSG currently prints and mails more than 53 million statements each month, reaching one-third of all US households.