Engaging the subscriber

07 Nov 2011

This eBook discusses how service providers can deepen subscriber engagement, by putting select B/OSS capabilities onto the handset.

Download this eBook to discover how to use your subscribers’ devices to:

  • Create a smarter customer touchpoint by enabling subscribers to personalize usage controls and services
  • Support customer-driven interactions and transactions: including interactive delivery of purchases and promotions
  • Enable operator grade visibility and control: to address fair usage issues and roaming bill shock.
  • Increase relevance of operator mobile applications, creating a sticky service which creates a rich interaction and engagement point for the subscriber

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