Omantel has selected Aito Technologies’ customer experience analytics solution, Aito CEA, to provide greater insight and intelligence into Oman operator’s customer usage.
Using Aito CEA, Omantel intends to gain a better understanding of the customer lifecycle and ensure quality customer experience.
Specifically, Aito CEA will help Omantel obtain insights into market trends, customer trends, service usage patterns, and network statistics.
Omantel selected Aito CEA for its ability to quickly and easily unify the business, customer and network traffic data and provide centralized, easy-to-use real-time analytics out-of-the-box.