PLDT Enterprise rolls out UCaaS services to overseas markets

08 Nov 2018

PLDT Enterprise, the B2B arm of PLDT, is teaming up with PCCW Global to bring its business communication services to overseas markets.

Following a launch in its home market, PLDT Enterprise has rolled out a suite of global Unified Communications-as-a-Service (UCaaS) business communication services to multinational companies, using technology and international presence provided by PCCW Global.

By connecting to PCCW Global’s worldwide network and points of presence, PLDT Enterprise can provides its UCaaS offering to multinational companies in 21 countries across four continents, covering over 73% of the global UCaaS telecommunications market.

“PLDT has excelled in its home market by providing excellent customer service, backed with reliable and robust technology and connectivity,” PCCW Global CEO Marc Halbfinger said.

“We are excited to work with PLDT to expand its offering to compete on a global scale, expanding its target market across multiple countries and regions with a rapidly scalable infrastructure.”

Traditionally operating out of Manila, PLDT Enterprise’s development roadmap for the new global UCaaS offering will enable the company to expand beyond its home market to serve multinational companies across multiple regions, while simultaneously capturing global revenues.

PLDT Enterprise's PLDT Cloud UC promises to provide a reduced total cost of ownership and enable enterprise-wide extension dialing and self-service provisioning.

The company offers enterprise customers predictable monthly telecommunications costs for their global footprint, while billing itself can be provided via a single, centralized invoice for each regional office.

“We are very privileged to have expanded our collaboration with PCCW Global to further elevate the communication capabilities of enterprises in the Philippines,” PLDT SVP and head of PLDT and Smart Enterprise Business Groups Jovy Hernandez said.

“There is still an increasing demand for voice services in the workplace, and we are committed in meeting that demand with the best solutions and services for our customers and the people they serve in turn.”

This year, PLDT Enterprise expanded its fixed, wireless, and ICT services, digitally enabling key industries to meet their growing demands. The B2B arm posted a 9% revenue growth as more and more businesses shift to digital.

The global solution that PLDT Enterprise plans to roll out aim to enable businesses to scale their communications via an agile deployment, minimizing upfront capital expenditure while reducing overall time to provide services.

Connectivity and access will be provided using PCCW Global’s fiber network that spans over 3,000 cities in 150 countries, including relationships with over 200 operators.

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