Teoco pioneers big data in service assurance

Staff writer
25 Apr 2014
00:00

Teoco has released Netrac 8.0 which includes major data processing and storage enhancements to boost operators’ efficiency and Quality of Service (QoS).

Netrac 8 service management solutions can use and store exponential amounts of information from multiple sources, as well as generate insights on customers, and network experience.

The fault management (FaM) server was also enhanced, now processing over 1000 alarms per second at peak, and delivering additional automation rules and capabilities to dramatically bring down the mean time to repair (MTTR) of operators.

“Traditionally, big data is associated with 4 Vs. While, velocity and variety are intrinsically linked to our service assurance offering, value and volume remained milestones in our efforts to extract the finest granularity of subscribers’ information,” said Shachar Ebel, CTO of Teoco Corp. “By associating service management with Hadoop, we are rewriting the rules of the game, and putting all four Vs in service with a cost effective, open platform.”

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