The best one to one customer care of all of the many many casino platforms I have used.

Avoid and don't play on this website. Besides increasing the wagering requirements, this dump also has issues with its website's functionality. The slots are lagging and the payout is small (you need to make a lot of spins to win a decent amount) and on top of that you won't see your money on a bank account even after an hour of requesting a withdrawal. Instead your gaming account will be blocked. It's clear that the Rank company is dying and their situation is only getting worse.

As a new member I deposited £20 to get a £30 bonus, which really you could only end up using on slots or casino.... worst thing is to get anything back at all you need to to wager 30 times the deposit and so called bonus, yeh £1500. So as you can tell I never got anywhere near that and as a betting man I'm predicting that a good 90% or more of newcomers don't also. Other problems with app and site also that it crashes/freezes all the time. My fault maybe in the end for not reading the small print, (T&C's). Even still £1500

Won £25 bonus unable to withdraw it. Have to use it on fixed slots. Avoid this rubbish company absolute sc

My sister and I were so well treated today by the manager Darren and the waiting staff Nikki at Leicester Square in London We were made so welcome on this trip by DarrenNikki gave a a wonderful service with care, attention, smile and kindness It was a long time since we visited Grosvenor as it does not reward us with player points for playing Today, even though we don’t receive any rewards points, Darren had given us a free meal Nikki gave us a very good serviceThank you to both for making our visit so memorable even though we lost Well done

Just bet on clonmol 5.25 horse 4 which won, but didn't receive my winnings. It's about time a company that scams customers they should be immediately shut down and all staff arrested for fraud. Please avoid at all costs don't pay out

VERIFICATION IS AWFUL AND RACIST(NICOLE IS PURE RACIST AGENT THERE)I joined this site while ago and in February i gambled few times and i won mainly. But my daily deposit limit was £500 and i won around £7500 in few days but each time i won my daily limit increased and allowed me to deposit thousands a day. I lost all winnigs plus £3500 my own money which is nothing, i am ****** of treatment. I called and they said is loss limit if i win it increase but LOSS AND DEPOSIT limits are 2 different things. Anyway i really didnt mind and they invite me to Blackcard of the company(VIP i guess)they asked my income details i did provide everything and my business is abroad. But this RACIST NICOLE blocked my deposit and nont answering over a month at all. My winning is gone plus £3500 my own money by their weird system IBAS says provide details which i will and also GAMBLING COMMISSION i will get in touch. I dont care about money i care about their RACIST treatment. Chris is very helpful and nice person only positive person over there. Also their withdrawal is very fast i have to admit.

The best our there, technology of gaming is same everywhere, but rank group and specifically Grosvenor is the leader, outstanding management team, Freddie, Gemma, Elizabeth, Nick Alissa... the list is very long of the elite of stars and champions. My inner circle friends and associates all I refereed them to join me at Grosvenor and they thank me for this recommendation. This my second feedback. I am fully satisfied with the rewards the company give back to thier clients. It is the best and I have tried many before but Grosvenor is tip top. I swear on my head that it is worth every penny, It is transparent and customer-centric and charitable to our community. A lot project they donate to. My friends comes from all over the Middle East to Grosvenor venues and I feel proud that they leave with a great impression. It is really underrated. Because people expect wining all time. Most reviews are based on frustration of losing which part of the game. So if you want a really honest and great customer service casino. There you go Grosvenor is the one. G+ and Blackcard team are outstanding assets to this organisation, Freddie comes in top list. Thanks Grosvenor. MOURAD

Been with Grosvenor Sports for a year now, good sportsbook, great odds and promotions compared to many other bookmakers, never had any problems on the site until yesterday, placed one of their regular boosted odds came up the wrong bet, (twice) contacted live help and after explaining what had happened they investigated, took a few hours to check, expected that while the tech people checked the system. Result £40 back into my account, extremely pleased, specially since the horse lost, Thanks to Amanda and her team for being 100% efficient at their job.

AVOID slots.... played King kong cash, 300 spins and not a single bonus round, clearly just take us for mugs, slots etc are meant to be fun with a hint a winning, but wouid get more fun throwing money down the toilet. Grosvener, please don't reply with the "it's all generated randomly" 300 spins and not a single bonus round, give me a break