Reviews about «Mobile App» in BK Sportybet

Lots of laggs in app and cookies that stoping the game... Also some sort of limits from no where without any early warning at least or something they just appear out of the blue. App need some improvement a lot. VIP grows so slowly..

Was going fairly well until the app kicked me out during playWhen i logged straight back in it had played my bet without me viewing and funnily enough the bet had lost. Instead of an instant cancellation of the bet it plqyed in my absence. This is unacceptable and players should be protected by void bets if the app fails. This is unfair Betting. The host ignored my plea until i asked how to complain. He then stopped talking about star wars to direct me. In the live chat I was told high volumes mean, contact bookmakers........ I tried another chat after emailing them and was ignored and chat closed. Elly and sophie both failed to talk to me. Im assuming they work from home and had toast on. I would expect an email of apology and a good will gesture refund if the app cant effectively manage customer traffic. I wonder how many thousands of pounds disappear in, invisible bets for the same reason

Great app but you have to know how to control your money and trying different games may help. Also, I have a mentor who has some experience with this app. I won 200$ by only investing 65$. I can pay some of my bills lol. The customer support team was there at all times. No issues there. Warning: You have to know when to stop and use your logical judgement. Working on it.

Last night I won the big one $25,000 I hit the jackpot on Amazing Link Zeus, as soon as the last coin dropped and stopped so did my heart. The my screen went blank as if my phone had died, I could not turn it back on for minutes, it was as if I had a bug in my phone. Eventually it came back on, my last ball was replaced with a unhighlighted pot. I'm very annoyed and disappointed and I will be taking matters further.

This company is awful. I won some money after 2 bets. When I went to withdraw the money they wanted to verify my account etc. The App continuously kicked me off when I tried to send it. It eventually took my ID but then they wanted more so asked for a photo of my bank card, NIGHTMARE. I have tried on so many occasions it almost reduced me to tears with the frustration. 3 times i got an email to say we are pleased to say your document has been processed, click the button below to continue your confirmation. When i do it says the photo of my card was rejected. And now when I try I just get kicked off the app. J on chat is useless, just reads from a script and gives me no alternative to send it. He tells me the issue is with MY device and to use another, which I don't have. However from reading these reviews the issue is most definitely with them. I am now on the Gambling Commission website to find out how I escalate this. Emailing Leovegas is useless as it takes them 24 hours to reply to every single one. You get kicked off chat. DO NOT EVEN CONSIDER THIS COMPANY. One star is too good for them but no choice.

Good choice of games great mobile app never any issues with deposit or withdrawals

I honestly don’t know what the bad reviews are about. I love the LeoVegas app and they do the fastest withdrawal/pay outs I’ve ever seen in a betting app. I can withdraw straight to my bank/PayPal and it takes only 10-20 minutes. Great choice of casino games and easy to use app with fast pay outs. 5 stars

Overall good experience with fast cashout process. The sportbook plateform isn't the best i have ever seen but it does the job