William Hill Customer Service

William Hill is a popular sportsbook that was established in 1934. At first, the bookie would accept wagers via mail and phone. In the 20th century, the betting provider built a vast array of betting shops and later became pioneers in the online gambling industry. Currently, William Hill is one of the largest bookmakers worldwide, which serves millions of bettors through its online website, apps and physical shops. The reputable sportsbook is listed on London’s FTSE 250 stock exchange, cementing its reputation as one of the best betting companies. It’s licensed by the UK Gambling Commission too. The William Hill website is sleek and provides unique offerings. It aims at providing the best player experience to all its users. So whether you’re a new member or an experienced punter, you’ll enjoy betting with William Hill.

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How to Contact William Hill Sportsbook Support?

WH Customer Support page
WH Customer Support

William Hill sportsbook support is available 24/7. Its customer support agents can solve any problem you face when using the sportsbook. In addition, the website has a FAQ section that bettors can use to get answers to the most frequently asked questions they might have. Finally, there are several ways to contact William Hill’s support. We’ve discussed them below:

William Hill’s support
William Hill’s contact page
William Hill Mobile App
William Hill Mobile App
William Hill Sign-Up
William Hill Sign-Up

1.1

By phone

Phone support is one of the most effective ways to reach a sportsbook’s support. When a punter calls, an agent will pick, and they’ll get one-on-one support. Players will get the best customer service possible. If you’re having a severe issue that isn’t getting handled, contacting support via phone will be excellent. However, there is one downside, you cannot keep a track record of the conversation like email or Live Chat.

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1.2

By email

Email is an excellent way to contact support because it allows you to attach supporting documents. Also, punters can have a track record if they use email to reach support. It’s vital if they are dealing with a serious matter. On the other hand, if you don’t want a real-time response and a paper trail is crucial, use email support over the phone.

Punters can explore the email option and send an email to the email address available on the contact page. The sportsbook gives a response within 24 hours.


1.3

By live-chat on the official website

Live Chat is the easiest way to get things taken care of at William Hill. The Live Chat window at the sportsbook is easily accessible at the top right corner of the website. This option is excellent because you can find a solution to your problems in real time.

William Hill’s Live Chat is fast, and its agents are very knowledgeable and efficient.

Below is a step by step guide on how to use William Hill’s Live Chat.

  1. Visit William Hill’s official website;
  2. Tap ‘Help and Feedback’ at the top right side of the homepage;
  3. Click on ‘Live Chat’ to access the Live Chat page;
  4. Click Message Us to start a conversation with the agent.

1.4

Top Bonuses


1.5

Social Media

Social media support is a new trend among online sportsbooks, and William Hill has not been left behind. It allows its users to contact agents via Twitter @WilliamHill. The method is excellent for simple queries such as bonuses and promotions or a specific feature on the website. In addition, you can tweet the sportsbook or send them a direct message on Twitter. The response is fast.

Apart from providing support, William Hill’s Twitter page updates its followers with the latest sports news.

Note that social media might not be ideal for serious questions involving logging details because it might expose your account to hackers.

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Final word

Before contacting support via email, phone or live chat, it is wise to visit the FAQ section, which offers accurate and fast answers to the most common questions. In addition, the section is worth checking out if you prefer solving things on your own.

Overall, William Hill is a fantastic operator that cares about its customers. It understands that everyone can encounter problems at the website, providing reliable customer services.

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