Tropicana Casino Review

Website: www.tropicanacasino.com

Established: 1981

Licensed: The New Jersey Casino Control Commission

Tropicana Casino was founded in 1981. They are licensed and regulated by the NJ Division of Gaming Enforcement and are partnered with software developer Gamesys.

Is Tropicana Casino legal and safe?

Tropicana Casino uses encryption technologies to protect your account and all the personal information. They are meticulous about keeping your details safe and private. They use the same technology incorporated by banks nationwide to ensure players’ information is completely impenetrable.

Legal status by state

Legal in the State of New Jersey

How to Sign Up for Tropicana Casino?

To register simply click on the “Join Now” button in the upper left corner of the website. You’ll be asked to submit some personal information such as full name, date of birth, phone number, address, and social security number.

Games and Software

  • Licensed software:
  • Game types: Slots, Roulette, Poker, Blackjack, Casino Hold’em, Baccarat, Craps, Scratch Cards, Keno, HI-LO
  • Live games:
  • Slot types: progressive, five reels, three reels, real series, video slots and 3D slots
  • Game Themes and Features: Ancient, Cosmic, Sport, Arcade, Rock, Action, Wild West, 3D

Tropicana Casino features 178 slots. Not the biggest collection in New Jersey, still they offer popular titles such as Wheel of Fortune Triple Xtreme Spin, Starburst, Gonzo’s Quest, and Monopoly.

The only progressive jackpot game available is Wonderland. It is a five-reel and 100-payline online slot. Its theme is based on Lewis Carroll’s Alice’s Adventures in Wonderland.

Table games include Blackjack, Video Poker, Roulette, Casino Hold’em, Craps, Keno, and Hi-Lo.

Video Poker at Tropicana features 4 Game King titles such as Jacks or Higher, Bonus Poker, Double Bonus Poker, and Double Double Bonus Poker. Other poker games include: Triple Play Draw Poker Multi-Hand, Pai Gow Poker, Five Play Draw Poker Multi-Hand.

Roulette section offers American Roulette, European Roulette, French Roulette, Single Zero Roulette, Single Zero Roulette High Stakes.

Blackjack selection offers 7 games: Atlantic City Blackjack, Single Deck Blackjack, High-Stakes Blackjack, Blackjack Classic, Multihand Blackjack, Vegas Downtown Blackjack, Vegas Strip Blackjack.

Additionally, there’s one Craps game, two Baccarat games (Baccarat and Baccarat Professional Series and) and two Keno games (Keno and Fortune Teller Keno)

Tropicana Casino offers one scratchcard game named Scratchcard Shop and one bingo game version called 90 Ball Bingo. The idea here is rather simple. Players start the 90-ball bingo game by buying numbered bingo tickets. The numbers are called out randomly and if they appear on a player’s ticket, the player covers them. The 1st place winner is the player that covers any 1 line pattern, the 2nd place winner covers any 2 line pattern and the Full House winner covers all 3 lines on the ticket.

Live Deler games are not available.

IGT, Williams Interactive and NetEnt are responsible for Tropicana’s slots collection. Their contribution is exactly why Tropicana reached about 200 slots. Wonderland Jackpot is the result of a collaboration between West Pier Studio and software provider Gamesys. The UK software provider Gamesys features several industry well-known slot titles such as: Tiki Island, Secrets of the Phoenix, Nuts and Bolts, Houdini and many more.

Are sweepstakes available?

No

Bonuses

  • Welcome bonus:
  • First deposit bonus:
  • Daily offers:
  • Rolling bonuses:
  • Deposit bonus:
  • Loyalty Program:
  • Free Spins: x

The only welcome offer from Tropicana can be redeemed if you received a valid promo code from Tropicana Casino. Upon submitting the promo code the casino will credit your account with up to $100 Bonus Money.

For the next bonus, use your first deposit of $10 or more and place a wager. If your bet fails, the casino will cover you up to $100 Cash Back on the value of your first deposit.

Additionally, earn Comp Dollars every time you wager online at Tropicana Casino. Use Comp Dollars to purchase at the Resort, restaurants, and retail locations on the property.

The Community Jackpot is an additional perk from the casino. When one person hits the jackpot, everyone who's played within the last hour gets a share. Gold: $10,000/Silver: $5,000/Bronze: $1,000/Green: $500. Besides the Jackpot award, up to an additional $20,000 is shared with the community.

When playing Tiki’s Catch of the Day every day of the month you get a chance to win free spins. Also, play Search for the Phoenix for a shot to crack open a big win.

If you Refer a Friend, each friend that registers will receive a free $10 Bonus Money. At the same time, you'll earn $50 Bonus Money.

Apart from that, there are several temporary promos.

  • 10% Playback on Total Net Loss - Wager at least $50 and earn 10% Playback, worth up to $25 in Bonus Money.
  • 10% Deposit Match Reward - Make a Deposit of at least $50 and wager through your Deposit one (1) time to be eligible for a 10% Deposit Match Reward, worth up to $25 Bonus Money.
  • $1,000 Prize Draw - Each time you wager at least $50 you will earn a Prize Draw ticket. You can earn five (5) tickets.

Sunny Sharepot is a promo currently available. All you need to do is play your favorite games. If each day you wager at least $100 on 90 Ball Bingo, slots, or any other games, you will earn one (1) Sharepot ticket towards the $20,000 Bonus Money Sharepot, up to five (5) entries a day. The more you play, the more you can earn.

Do you need a promo code for Tropicana Casino?

If you received a promo code from Tropicana Casino you can use it while signing up by entering the promo code in the “Promotion Code” fied. Otherwise you can skip this step.

Tropicana Casino Loyalty Program

Tropicana Casino VIP Loyalty program members have access to exclusive services, features, and offers which may include: Regular VIP bonuses based on your play, Special birthday bonuses, Personalized luxury loyalty gifts, and birthday presents, VIP-exclusive promotions and many more. VIP members are spoiled with surprise luxury gifts such as weekend getaways at Tropicana Casino and Resort Atlantic City, hotel stays, and tickets to a show.

Desktop casino interface and mobile app review

Tropicana Casino’s website is on one hand pretty similar to the rest of the online casinos and on the other hand, it looks somehow different. Slots are displayed apart from the rest of the casino games which can be seen at most casinos and just as at most of them slots lack filtering options. However, the questions start when we take a look at the casino games tab. You might be under the illusion that the games are divided into several categories such as Blackjack, Roulette, and Video Poker. Well, this is not the case at Tropicana. Here you will have to browse through games in search of the preferred one. Additionally, there’s no mobile website meaning you have to download the app to play. If you access the website via cell phone you won’t be able to go further than the main page, most probably serving as a way to advertise/redirect you to the app link. They should also consider using another front for their website. The current one is no fit for a respectable online casino. Apart from that, the site has a green and yellow coloring and quite responsive tabs.

Mobile apps

  • iOS app: Yes
  • Android app: Yes

Tropicana Casino is available on iOS and Android. With a 4.5 App Store Rating Tropicana Casino is officially one of the best on the NJ gambling market. Players describe it as an easy to download and easy to play app. Some mention that their online play contributes to their land-based loyalty points. For the iOS version go to the App Store https://apps.apple.com/us/app/tropicana-ac/id723566418 and for the Android version visit the casino website from your mobile phone and click on the download icon.

Banking methods

Tropicana Casino offers various deposit methods, but a few withdrawal methods. They offer: Instant E-Check, Credit Cards (Visa/MasterCard), PayNearMe, Skrill, Online Banking, and Check by mail. In addition to their online options, you can also deposit or withdraw in person by visiting the Cashier Cage at Tropicana Resorts and Casino.

Banking Method

Payment Method

Deposit processing time

Minimum deposit

Withdrawal processing time

Maximum withdrawal

Description

Instant E-Check

E-Check

Instant

$10

up to 3-5 days

-

Instant E-Check is the fastest and easiest method to fund your account. Using this payment method is just like writing a check.

Visa

Credit Card

Instant

$10

Visa is an easy way to deposit using your preferred card.

MasterCard

Credit Card

Instant

$10

MasterCard is an easy way to deposit using your preferred card.

PayNearMe

Prepaid Card

Instant

$10

Fast convenient payments via your local participating store. Pay at 7-Eleven, CVS Pharmacy and other.

Skrill

E-Wallet

Instant

$10

up to 24-48 hours

-

You can use Skrill to deposit and withdrawal funds from your Tropicana Casino account.

Online Banking

Bank Transfer

Instant

$10

Use this Online Banking Transfer method to transfer funds directly (and securely) from your online banking account to your Tropicana casino account.

Tropicana Resort and Casino Cashier Cage

Cash

Instant

$10

-

-

Deposit cash directly into your online players accounts at any cage within the Tropicana Casino & Resort.

Check by mail

Check

up to 7-10 days

-

Check by mail is available at Tropicana Casino & Resort.

Support

  • Phone number: 844-737-7615
  • Live chat:
  • Email: form on the website
  • 24/7:

Tropicana Casino Customer Service states that it is available 24/7 via email, live chat, and phone. Live Chat is as good as it possibly gets. You’ll receive an answer within a few seconds. Afterward, you’ll be sent an email with the script of your conversation. Pretty convenient if you need to go back to the chat to recall some details. Unfortunately, to contact them you’ll have to visit the FAQ page first. Maybe it would have been more practical to display the live chat icon right on the main page. Surprisingly, their email address is nowhere to be found, nevertheless they send the script from a proper customer support email address: support@tropicanacasino.zendesk.com. That said, it is rather odd to contact support via a form on the website. Apart from that, we’ve experienced some very user-friendly attitude from the operators. The FAQ page itself is very extensive and detailed.

The Verdict

Tropicana Online Casino is backed by brick-and-mortar counterpart Tropicana Atlantic City which has years of casino operation experience. They are constantly expanding their game selection. Nowadays, with almost 200 slots available Tropicana is for sure not the worst choice for playing games. However, they still have room for improvement. The lack of filtering options not just for slots, but for table games as well, is such a mood killer. It is physically difficult to browse through all games when all you need is craps, for example. Additionally, they miss Live Dealer games and offer quite a limited table games selection. In short, it’s hard to imagine that someone will open an account here just for one Craps game, two Baccarat games, and one bingo game. Their few withdrawal methods are disappointing as well. Customer Support is one of the good things here with fast and competent responses. Their Loyalty Program, bonuses and promos make it a friendly place to play.

Pros & Cons

Pros

  • Experienced brick-and-mortar casino
  • Loyalty Program
  • Plenty of bonuses and promos
  • Quick and helpful Customer Support

Cons

  • No Live Dealer
  • Lack of filtering options for slots
  • Few withdrawal methods
  • One bingo game
  • One progressive slot

FAQs

1. Does Tropicana Casino offer Live Dealer games?
No, Tropicana Casino doesn’t offer Live Dealer games at the moment.

2. Does Tropicana Casino offer bingo games?
Yes, Tropicana Casino offers one bingo game called 90 Ball Bingo.

3. Can I play on my mobile device?
Yes. You can register, deposit, and play from your iOS and/or Android device. Unfortunately, the mobile version of the website is not available.

4. What withdrawal methods can I use to withdraw my funds?
Funds can be withdrawn via Tropicana Resort and Casino Cashier, Check by mail, Skrill, and Instant E-Check.