Virgin Online Casino Review

Website: www.virgincasino.com

Established: 2013 (– Live January 2014)

Licenced: New Jersey Division of Gaming Enforcement

Virgin Group Ltd. is a multi-industry venture with its headquarters in London, England. Virgin Group Ltd. Founded Virgin games (an online gambling venture) in 2003 in the U.K. to build robust and boost its profits through purpose-aligned capital.

In 2013, Virgin Games was acquired by the Gamesys group. Gamesys Group is one of the leading online gaming operator established internationally. Together, Gamesys group and Tropicana’s online gaming partner launched virgincasino.com in early 2014. Virgincasino.com propelled New Jersey’s Tropicana Atlantic City Corp to the top of the online casino market.

Initially, Virgin online casino was granted a license by the New Jersey Division of Gaming Enforcement (DGE) in November 2013, but went live in January 2014.

Individuals and visitors who are 21 years and older and residing in the state of New Jersey can register an account and play with real money.

Is Virgin Casino legal and safe? 

Virgin online casino is a legal and safe online gaming platform that is tailor-made to suit interested players in New Jersey. This online casino is a licensed and registered trademark of the Virgin Enterprises Limited operated by Tropicana Atlantic City Corp (a platform provided by Gamesys Group).

From the slot games to the casino games, all the available games have been tested by the New Jersey Division of Gaming Enforcement, not only to run games that are logical but faultless.

Virgin Online Casino is licensed and regulated by the New Jersey Division of Gaming Enforcement, per the Casino Control Act. The act governs the operation of online gaming platforms to ensure that these ventures adhere to the set rules and guidelines.

Virgin Casino’s legal status by state

New Jersey

How to Sign Up for Virgin Online Casino

To register an account, you must first understand that the minimum age is 21 years and above. You will need to provide your Social Security Number. The SSN will be used to verify your identity and authorization details.

On the official website click the “JOIN NOW” button located at the top left corner of the home page. Once you click it, you will then be asked to create a username, enter personal details, contact & security details, and agree to the terms and conditions of the website.

When you have successfully created an account, you will now become a “Patron.” A patron is a user/player of the website. New patrons are eligible for two bonus offers when they deposit a minimum of $10. 

Overall Game repertoire

Licensed software: ✓

Game types: Slots, Roulette, Video Poker, Baccarat, Blackjack, Table Games, Hi-Lo, Pai Gow Poker

Live games: ✓

Slot types: video slots, instant wins

Game Themes and Features: Arcade, Cards, Cartoons, Mystery wild, Action, Wild West, Cinema, Ball bingo, Roulette

Virgin Online Casino offers 122 different slot games, 5 casino table games with each having different variations, live casino tables, and a 90 Ball Bingo game available to players. Overall number of games is well below the industry average for New Jersey. 

Virgin online casino offers different variations of blackjack:

  • Single Deck Blackjack 

  • Atlantic City Blackjack

  • Vegas Strip Blackjack

  • Multi-hand Blackjack 

  • Vegas Downtown Blackjack

  • High Stakes Blackjack

Virgin Online Roulette offers 5 different game variations:

  • American Roulette 

  • French Roulette

  • European Roulette

  • High Stakes Single Zero Roulette

  • Single Zero Roulette

In Virgin Online Roulette, the spins begin at 0.1 dollars. And, the high stakes bet version reaches a maximum of USD$4000.

Virgin Video Poker also offers an additional six exciting poker games. Below is the list:

  • Bonus Poker

  • Double Bonus Poker

  • Triple Play Draw Poker

  • Jacks or Better

  • Five Play Draw Poker

  • Double Double Bonus Poker

Live Casino Tables are also available on Virgin Online Casino. The range of live games can be categorized into two stirring options: standard live roulette and live blackjack games.

The other exciting game that makes Virgin Online Casino a preferred choice is the 90 Ball Bingo game. With this game, you will need to have a minimum skill level and playing strips. Strips can be purchased cheaply around $1 to $5.

Gamesys is the prime software provider for UK Virgin Games. Gamesys hosts games that are powered by some leading gaming software providers like Interactive Gaming Technology (IGT), NetEnt, Williams Interactive, Microprogramming, Brtsoft, and Playtech. Virgin Online Casino incorporates IGT, NetEnt, and Williams Interactive because of their quality user interface, security features, and fair gameplay.

However, the main disadvantages of NetEnt is the cartoonish graphics which makes their games feel childish. Betsoft on the other hand does not appeal to the much older but experienced players.

Bonuses

A $100 cashback offer and a No Deposit Bonus of $30 free with the Virgin casino online promo code. 

Deposit bonus code: ✓

Cashback offer: ✓

Daily offers: ✓

VIP bonus to loyal members: ✓

Promotions: ✓

Loyalty program: ✓

Free spins with daily free games: ✓

Just like the other online casinos, Virgin Casino offers a variety of bonuses and a loyalty program. However, these bonuses are slightly different from the other online platforms. For instance, new members/qualified patrons get a $30 bonus code to use and a $100 cash refund if they lose.

  1. Log in to https://www.virgincasino.com/.

  2. Click the "Deposit Now" button and select your preferred payment method.

  3. Once you are sure, make your deposit of a minimum of $10.

  4. The first deposit bonus is available instantly.

There are other generous extras and ongoing promotions for different gaming levels. V*Points is an attractive loyalty program that offers patrons the ability to convert the points to “Bonus Money.”

To earn one V*Point, you, however, need to deposit $40 on slot games. Each V*Point is equivalent to $0.1. The minimum points for conversion to bonus money are 20 V*Points.

However, all bonuses will expire if a patron does not use it within the 30 days allocation from the date of issue.

Do you need promo code for Virgin Online Casino?

Yes The promo code is 30BUCKS.

The browser and Mobile app Review

Virgin Online Casino is a carbon copy of its sister site https://www.tropicanacasino.com/. Both these sites are compatible with PC’s and Mac browsers. Virgin casino, however, features an intuitive interface, even transition, and a comprehensive & easy to navigate user interface.

You can visually see all the essential features clearly because of the bold colors used for the website’s skin.

When you start playing, you should quickly notice all the operative buttons from the main screen — hence no need to download any software or app to access the website. Also, Virgin Online Casino is compatible with web browsers like Safari, Opera, Google Chrome, Microsoft Edge browsers, and Mozilla Firefox.

The general web-site performance is flawless with minimal-to-no glitches, disconnects, and freezing.

Mobile applications

iOS app: ✓

Android app: ✓

Windows app: x

Desktop app: x

You can find the NJ Virgin casino mobile app in the app store and Android’s play store. Both iPhone and iPad users can access the flexible, simple, but comprehensive looking application easily. With a secure internet connection, you need to scroll down the app store to download the latest version of the application.

Mobile players will get a $25 free that is exclusively valid for 30 days at the time of registration.

Interested players can get mobile apps through this link https://www.njcasinoapps.com/virgin/.

App Review

Mobile apps are optimized to be faster and run smoothly on supported devices. Below is an insight to understand more on the Virgin Casino mobile app. 

Pros.

  • The mobile app interface looks the same as the desktop interface–making your gambling experience worthwhile.
  • The mobile app also has Demo mode games. Demo games allow you to try out the games before making real money deposits.

Cons

  • Limited game selections. Virgin Casino Mobile app users are only able to access approximately 75 slot games.
  • Table games. There are only two table games on the mobile casino. One Roulette and Blackjack.

Banking methods

Virgin Online Casino supports a fewdeposit and withdrawal alternatives. These include instant e-Checks (ACH), Skrill, Visa card & debit card, MasterCard, Cash at the Tropicana Casino cage, 7-Eleven/PayNearMe, Neteller, and Instant Bank Transfer. The amount of withdrawal options is below the industry bar in the Garden State.

Method

Deposit

Withdrawal

 

Min

Max

Fee

Min

Max

Fee

ACH

$10

n/a

0

$10

$5,000 per ACH transaction

 

Skrill

$10

n/a

0

-

-

-

MasterCard

$10

n/a

0

-

-

-

7-Eleven/PayNearMe

$10

n/a

0

-

-

-

Neteller

$10

n/a

n/a

-

-

-

Cash at the Tropicana Casino

$10

n/a

0

-

-

-

Cash at Cage

$10

n/a

0

$10

n/a

0

Instant Bank Transfer

-

-

-

$10

n/a

n/a

Support

Phone number: 1-800-426-2537

Live chat: ✓

E-mail:support@virgingames.com

24/7: ✓

There is a FAQ section where you can read all your unanswered questions. Also, you can contact the customer support staff via phone or live chat 24/7 to offer you assistance concerning any questions and worries you might be having. Contact customer support at any time via phone and email.

The Verdict

This verdict will primarily focus on four key aspects: Awards, banking, responsible gaming, and winnings

Virgin Online Casino doesn’t really make a special impression. It awards newly registered players with bonuses and additional cash features to fight off the competition, yet the game selection leaves much to be desired. 

When it comes to banking, Virgin casino has offered a wide range of deposit alternatives for its players. Withdrawal options are clearly lacking though.

The responsible gaming feature allows you to trim down your gambling addiction. This feature is in place to limit excessive gambling issues, thus saving you tons of money and ensuring a stress-free gambling experience.

Pros & Cons

Pros

  • Generous welcome offer
  • Reputable software providers
  • Responsible gaming feature

Cons

  • Low amount of games
  • Even lower game selection in the mobile app
  • Sluggish customer support team

FAQs

1. How can I verify my email address?
For first time registration, you will be sent an email automatically asking you to verify your email address.

2. Which game is the most interesting?
The live roulette and live Blackjack are the two most common and best games offered.

3. How long does a withdrawal cost?
For Skrill and Neteller, it takes up to 24 hours. For Visa Debit and MasterCard/Maestro, it takes 2-4 days. Lastly, it takes between 3-6 days for the Paysafecard.

4. Can I make a deposit or withdrawal if I am not from New Jersey?
Unfortunately, if you are not in New Jersey, you will not be able to play with real money.

5. Are there free games?
Virgin online casino has a “demo mode.” Here, you can familiarize yourself with the platform and try out the gameplay with the free coins offered. Search for the Phoenix and Tikis Catch of The Day are the two free games available.

6. How can I withdraw my balance to my bank account?
Visit the My Account > Withdrawal section of the website.

7. Does Virgin Online casino offer a cash-out feature?
Yes. A cash-out feature is available as a gaming responsibility aspect.

8. How to close the account at Virgin Online Casino?
To close an account, this can be accomplished through the two available options. 1. Login to your account and close it. 2. Contacting customer support.

9. How can I contact customer support?
You can contact customer support 24/7 via email and live chat.

10. What if I have forgotten my password?
There are easy steps you can follow in case you have forgotten your password.

  • Select the “Forgot Login” button on the login screen
  • Enter your email address & D.O.B and confirm. This will automatically prompt the system to send your registered email address with a link to reset your password.
  • Complete the security step by entering the last 4 digits of your (SSN) and Zip Code. You will then be asked to create a new password.