BetMGM Casino Review

Website: www.nj.betmgm.com

Established: 2017

Licensed: The New Jersey Casino Control Commission

BetMGM originally launched under the playMGM brand. In 2017, playMGM started their online poker and casino gaming operations. In 2018 they rebranded as part of the Roar Digital rollout - a joint venture between the UK gambling operator GVC Holdings and MGM Resorts International. The goal was to launch a sports betting and online gaming platform for the U.S market. They are currently live in New Jersey and planning to enter more states such as Pennsylvania, Nevada, Indiana, and West Virginia where they already offer sports betting services.

Is BetMGM Casino legal and safe?

BetMGM is a legal and regulated website, backed by one of the leading casino gambling companies MGM. They are committed to preserving all data safe and secure that’s why they use 128-bit encryption. In the Garden State, they operate under the Borgata Casino AC license and are regulated by the New Jersey Division of Gaming Enforcement. Additionally, players can set deposit limits meaning the company takes responsible gaming seriously.

Legal status by state

Legal in the State of New Jersey

How to Sign Up for BetMGM Casino?

To sign up simply click on the “Register” button in the upper right corner of the website. You’ll be asked to submit some personal information such as full name, date of birth, phone number, address and set a password along with a player ID.

Games and Software

• Licensed software: ✓
• Game types: Slots, Roulette, Poker, Baccarat, Blackjack, Casino Hold’em, Craps, Scratch Cards, Slingo
• Live games: ✓
• Slot types: progressive, five reels, three reels, real series, video slots and 3D slots
• Game Themes and Features: Ancient, Cosmic, Sport, Arcade, Rock, Action, Wild West, 3D

Thanks to their ties with Borgata, BetMGM was able to enter the NJ gambling market with popular games already approved by players, and also with some exclusive offers.

Slots as the biggest category go up to 360 games. Among the most popular are Monopoly: Bring Down the House, Wheel of Fortune, Zeus III, Kitty Glitter, Starburst, Cleopatra, 88 Fortunes, Cats, Davinci Diamond, Siberian Storms to name a few.

Progressive Jackpot at BetMGM are represented by 14 titles: Melon Madness, Loot’enkamen, Biker Pigs, Pirate’s Booty, Going Nuts, Money Boat, Candy Store, Serengeti Lions, Sweet Hawaii, Melon Madness Delux, Fire Drake, Mercy Of The Gods, Loot'EnKhamun and the Dead Sea Scrolls, and MGM Grand Millions.

Their exclusive section is mostly oriented towards slots as primary casino games, featuring Jail Break, Treasure of the Deep, That’s Magic, Under the Waves to name a few.

Table games include casino classics like Roulette, Blackjack, and Baccarat, as well as other table games such as Ultimate Texas Hold ‘Em, Craps, and Texas Hold ‘Em Bonus Poker promise endless hours of entertainment.

Roulette features several titles such as Live Roulette and Live Black & Yellow Roulette along with video versions like American Roulette, American Roulette Pro, European Roulette Pro.

BetMGM offers seven different types of online Blackjack games: Multi-Hand Pro Blackjack: known for its fast pace and multiple-bets, a good fit for experienced blackjack players. Vegas Downtown Blackjack: play against other players or along with them against the house. Blackjack Xchange: sell or buy cards in your hand, and either increase your chances of winning, or reduce your chance of losing — at a cost. Among other versions of the game are Unlimited Blackjack, Premium Blackjack Pro - both being Live Dealer games and American Blackjack, and Blackjack.

Video poker features 13 versions of the game such as DJ Wild Stud Poker, Double Regal Poker, Double Double Regal Poker, Regal Poker Deluxe, Ultimate Texas Hold’Em, Triple Play Draw Multi Hand Poker, Five Play Draw Poker, Destiny Poker, Texas Hold’Em Bonus Poker, Jester Poker, Game King Bonus Poker, Game King Double Bonus Poker, Game King Double Double Bonus Poker, Game King Jacks or Better Poker.

Live Dealer games feature six games: Live Blackjack, Live Roulette, Live Baccarat, Unlimited Blackjack, Premium Blackjack Pro, Black & Yellow Roulette.

BetMGM also provides 5 virtual sports for players loving to bet on sports, but hating to wait for the results for hours. They offer: Virtual Soccer, Virtual Greyhounds, Virtual Horses, Virtual Motorcycles, and Virtual Cars.

The variety games category is a mix of entertainment and games of chance. BetMGM offers several such games: Ghostbusters, Colour Cubes, Medieval Money, Mega Ball Action, The Voice, and Wheel of Fortune.

Unfortunately, BetMGM doesn’t offer bingo games, but they do offer slingo games. Among them are Slingo Carnival, Slingo Reel Extreme, Slingo Fortunes, Slingo Reveal, Slingo Riches, Slingo Showdown, Slingo XXX-treme, Monopoly Slingo, Slingo Reel Bonus, Slingo Cascade, and Deal or No Deal Slingo.

And for scratch cards fans BetMGM has Irish Eyes 2, Medusa and Merlin’s Millions.

It is no surprise that BetMGM partnered with top industry software providers to deliver the best games to their players. For example, their progressive slots are provided by WINstudios, and NETENT. Slots are supplied by WMS, IGT, NETENT. Additionally, they work closely with Konami and Evolution Gaming.

Are sweepstakes available?

No

Bonuses

• Welcome bonus: ✓
• First deposit bonus: ✓
• Daily offers: ✓
• Rolling bonuses: ✓
• Deposit bonus: ✓
• Loyalty Program: ✓
• Free Spins: x

To claim your Welcome Package you’ll have to access the site from your phone or download the app. Upon registration, BetMGM will welcome you with a 100% Deposit Match up to $1,000 and $25 on the House. The offer will expire within five days after registration.

BetMGM Poker features several poker promos and daily tournaments such as Mega Tuesday $535 6-Max, Sunday $35k, and Daily $10k all currently available on the website.

Do you need a promo code for BetMGM Casino?

No, players don’t need a promo code while signing up with the casino.

BetMGM Casino Loyalty Program

BetMGM rewards players with iRewards Points every time they play casino or poker games. iRewards Points can be used for hotel stays, restaurants, and shows at MGM properties or they can be redeemed for cash, bonuses, or accessories at the iRewards Store. Players are automatically enrolled in the iRewards Loyalty Program which is a multi-tiered VIP scheme. Each level (Sapphire, Pearl, Gold, Platinum, Noir) offers unique perks and benefits.

Desktop casino interface and mobile app review

BetMGM’s website will be familiar to all players having accounts with Borgata and PartyCasino. The structure here is similar to their counterparts with game titles on the top of the main page along with the “Register” button and Help & Contact. BetMGM’s slots selection also lacks filtering options making it difficult to find the type of game you’re looking for. An omission you can find at all online casinos operating under the Borgata license just as the live chat icon not being available from the main page. Apart from that, the website is easy to navigate with an interface in dark and golden colors.

Mobile apps

• iOS app: Yes
• Android app: Yes

BetMGM went far beyond industry standard with their three mobile apps which is not always good for players as they would rather have one app for their sports bets, casino, and poker games. Nevertheless, apps are free and easy to download. For the BetMGM Casino mobile app iOS version check the App Store https://apps.apple.com/us/app/betmgm-casino/id1247519638 the same goes for the BetMGM Poker mobile app https://apps.apple.com/us/app/betmgm-online-poker/id1247764998 as for the Android version of the app click on the menu icon on the bottom left corner of the website accessed from your mobile phone, then simply click on the download icon.

Banking methods

BetMGM offers various safe and secure deposit methods and withdrawal methods. They offer: VIP Preferred, PayPal, Credit Cards (Visa/MasterCard) Play+, PayNearMe, Online Banking, Skrill, and Check by mail. In addition to their online options, you can also deposit or withdraw in person by visiting the Cashier Cage at Borgata Hotel Casino Atlantic City.

Support

• Phone number: 609-248-9531
• Live chat: ✓
• Email: [email protected]
• 24/7: ✓

BetMGM Casino Customer Service states that it is available 24/7 via email, live chat, and phone. The live chat icon will be quite challenging to find if you’re dealing with a Borgata licensed online casino website for the first time. If you have that experience than you probably know that to find the icon you have to click on the Help & Contact button on the right upper corner of the website. Then you’ll be directed to the page offering you email, Live Chat and FAQ support. The live chat itself takes a few seconds to connect you with an operator. Their response time is average. At times, basic politeness is a skipped step which is no news when speaking about live chat operators and their aim to attend more players. However, you could expect something more from the MGM customer team. The FAQ section is quite extensive with dozens and dozens of in-depth answers.

The Verdict

BetMGM previously known as PlayMGM hit the NJ gambling market with several strong points one of them being their ties with GVC Holdings and MGM Resorts International. Even more so players can ask for a specific level of service and game quality and they certainly do. And they appear to be not entirely satisfied with what they get. First, three mobile apps are not something a player seeks when planning to make a few bets or play poker and casino games. Also, be prepared that you won’t be getting instant answers from live chat operators. They take their time in replying to you. This and the fact that you have to go through the FAQ section first before being allowed to chat with an operator is disappointing. The Live chat icon definitely should be on the main page. It would have been also great to see more casino promos and bonuses. For now, their promotion page seems to be made just to check the box. Aside from that, their Loyalty Program is quite decent and allows you to gain cash and rewards. Their generous Welcome Bonus is also worth your attention. However, the biggest catch might be their constantly expanding selection of games comparing it to the package they’ve entered the market with (about 250 games). We’ll certainly see more of them coming.

Pros & Cons

Pros

• Trustworthy parent company
• Loyalty Program
• Generous Welcome Bonus
• Expanding selection of games

Cons

• Non-combined three apps
• No bingo
• Lack of bonuses
• Lackluster support team

FAQs

1. Does BetMGM offer Live Dealer games?
Yes, live dealer games are available at the BetMGM online casino.

2. Does BetMGM offer bingo games?
No, they don’t offer bingo games just yet.

3. Can I play on the go?
Yes, BetMGM has three apps. One for the casino, one for poker, and one for sports betting.

4. Does BetMGM offer a Welcome Bonus?
Yes, newly registered players are entitled to a Welcome Package consisting of a 100% Deposit Match up to $1,000 and $25 on the House.

5. Can I withdraw offline?
Yes, you can withdraw cash at the Casino Cage at the Borgata Hotel, Casino & Spa in Atlantic City, New Jersey. Just log into your online account, go to the withdrawal section of the Cashier page, and request the amount you’d like to pick up. Funds are generally available within 15 minutes of the withdrawal’s approval which can take up to 5 days.

6. Are there any fees for withdrawals?
No, BetMGM doesn’t charge any fees. Your payment provider may charge them though.

7. How to get a bonus?
Bonuses and promotions are regularly updated. Check your inbox or click on My Promotions Page to find out how you can claim a bonus.