ConceptWave Software has implemented its Order Care software suite at Atria Networks.
Atria decided to transform their business operations in parallel with a major BSS/OSS overhaul—all to be completed within six months.
Their goal was to reduce service deployment costs by improving operational efficiency, while continuing to provide exceptional customer service.
Atria used ConceptWave Order Care which provided them with catalog management, order negotiations, order management, order analytics, and integration to existing systems.