BT kicks off expansion across Asia-Pacific

Claudio Castelli and David Molony/Ovum
21 Sep 2010

In September, BT announced the rollout of the first phase of its investment program in the Asia-Pacific region. It will further increase its capabilities across Asia-Pacific, allowing BT Global Services in particular to take advantage of the growing business opportunities in the region.

BT is getting its global network services rollout back on track with new investments in Asia-Pacific.

Under the first phase of its investment program in the region, announced by chief executive Ian Livingston with its final results in May this year, customers will see enhancements to existing products and the rollout of new services.

This will include in-region capabilities in managed networked IT solutions, including voice and IP services, managed security, unified communications, contact centre capabilities, mobility, and data centre support.

As part of the investment, BT is opening a suite of new customer technology showcase centers in Beijing, Delhi, Hong Kong, Singapore, and Sydney, where customers can get some visibility of BT’s leading-edge technologies and propositions.

Additionally, BT's in-region professional services capabilities will expand, offering more localized resourcing and new innovative skill sets such as providing customers with guidance on transforming their business infrastructure in an increasingly network-centric managed services environment.

Simultaneously, BT is building out a global delivery model that takes advantage of the cost and quality opportunities available in the Asia-Pacific market.

Jeff Kelly, CEO at BT Global Services, has been stressing the need to extend service reach for core offers in VPN, hosted IP, and virtual data centers to make them globally consistent.

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