HKBN to train 1,000 staff with cloud skills

14 Nov 2018

Hong Kong operator HKBN has revealed plans to train around 1,000 staff with cloud technology proficiency over the next 10 months, as the company seeks to become Hong Kong's most cloud-proficient telco.

Starting this month, around 300 HKBN employees - including department heads, sales experts, technical professionals and customer support staff - will undergo multimodal cloud training over the popular e-training platform Cloud Academy.

Once this training is complete, the employees will undergo examinations to obtain cloud certifications for either AWS or Microsoft Azure.

The certified talent will then act as cloud architects to help HKBN Enterprise Solutions customers accelerate the adoption of cloud technologies, as well as their digital transformation initiatives.

Meanwhile around 700 employees will complete the Cloud Academy course into the benefits of cloud technology for business, and getting started with a cloud migration.

The entry-level course is designed to help professionals understand the fundamentals of cloud technology, strategic cloud transition and cloud migration planning. HKBN said at present all six C-level employees from HKBN's management committee have completed the course.

“HKBN is gearing up to be the industry’s most formidable and knowledgeable cloud technology expert, embedding world-class cloud expertise across every level of our talent base,” HKBN COO for enterprise solutions Billy Yeung said.

“Our aim is to ensure at every corporate customer touch point, our talents fully understand customer needs and provide best fit solutions to empower our customers’ success.”

HKBN acquired cloud-based managed service provider I Consulting Group (ICG), the exclusive partner of Cloud Academy in Hong Kong, earlier this year for HK$200 million ($25.5 million).

“[The] traditional approach to training is no longer effective. Cloud Academy redefines technical training by offering practical, impactful, self-paced and scalable e-training, ranging from the fundamentals to advanced scenario training for IT and technical experts,” ICG chairman Andy Lau commented.

“The bite-sized video courses support personalized learning process with maximum agility. As a leading enterprise training platform, Cloud Academy works with technology leaders in the world, and is adopted by major enterprises in different markets, empowering their technical professionals with the knowledge, critical thinking and hands-on experience needed to adopt, operate and optimize across multiple clouds.”

First published in Computerworld Hong Kong

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