Loyalty programs for better customer retention and profitability

06 Dec 2010

A well structured loyalty program can stimulate subscriber spending and commitment to a service provider by:

  • Motivating customers to earn rewards by making them engage more frequently with their service/brand
  • Providing wide and varied incentives to improve the customer experience and encourage customers to remain loyal
  • Encouraging revenue generating activities, by stimulating customers to earn better awards by spending more

Related content

No Comments Yet! Be the first to share what you think!