OMA shifts focus to marketing
- "Operators have quality of service in their favor": my AT&T service worked intermittently throughout the conference as did the AT&T service of many other conference attendees, while Skype through the OMA provided WiFi remained solid.
- "Operators have great customer service": operators' customer service sucks, see the JD Power survey, at least Vodafone admitted they needed to improve customer service.
- "Relevance of operators’ APIs and their developer communities": long tail developers do not care about most operator APIs, it isn't cool to be a telco developer.
- "Operators protect people's privacy": remember Swisscom and the aggregate location data controversy, the BT Phorm debacle, and the ongoing discussions on monetizing customer data does not inspire customer confidence.
- "There must be one solution (ours)": let customers use whatever they want, just make sure you're the service customers pay for by working across most people in a nation with a great experience.
- And finally many slides were measuring the wrong thing, just comparing "user" numbers is pointless. Firstly, the user numbers are false, see this BBC report on the likely 90 million fake Facebook profiles. Why do advertisers see better results in more traditional advertising like TV? Because the customer numbers are real as they have to pay for TV. The elephant in the room in the "economy of free" is there is likely 100 million plus "digital rent a crowd" of fake online accounts that can be used for a price. That's why so many times a perceived popular app looks like a ghost town once when you go inside.
A smart oven is the newest addition to the Internet of Silly Things
Cognitive systems will reveal the true potential of big data and start the second cognitive revolution – just 70,000 years after the first one