StarHub has launched a new service that provides SMEs with the devices, software and technical support necessary to meet their IT needs at a monthly flat fee.
The "device subscription service" was designed to help SMEs seeking to make a successful start quickly, raise productivity with an IT upgrade, or scale up operations by adding employees.
StarHub has partnered HP to provide desktop and notebook PCs, as well as print devices for the new Device Subscription Service.
SMEs can choose from a variety of price plans to access the right combination of devices that best address their needs over 24 or 36 months. All new and existing StarHub Business Fibre Broadband or Business Mobile customers can enjoy a limited-time offer of S$15 ($10.60) monthly savings for every Device Subscription Service plan subscribed.
After this discount, the Office User plan charges S$43.00 per month for the use of an HP desktop while the Mobile User plan, priced at S$48.00 per month provides access to an HP notebook. A printing plan can also be selected for S$22 or S$35.00 per month depending on device.
SME customers can subscribe to Device Subscription Service on top of StarHub’s Smart Office Suite, to enjoy a bundle consisting of fiber broadband, mobile connectivity, office phone service, and related hardware, software and IT support.
All HP devices from Device Subscription Service will come pre-installed with Windows 10 Pro, McAfee internet security software and the option to subscribe to business productivity tool, Office 365, allowing customers to start sending emails and enjoying protection from cyber malware right from the point they turn on the devices, alleviating the hassle of purchasing and installing the software separately themselves.
Device Subscription Service provides a dedicated technical helpdesk as well as next business day, on-site technical support for devices. This will also save customers the hassle of sending faulty devices to a service center for repair, allowing them to fully focus on their core business.
"Rising business costs and hiring difficulty remain top concerns among local SMEs. With Device Subscription Service, StarHub can help SMEs manage these challenges effectively by lowering upfront IT investment as well as taking away the complexity of maintaining an IT team," StarHub vice president of enterprise solutions, services and delivery Sebastian Tan said.
"As the IT spending is incurred as a monthly expense rather than an upfront capital investment, SMEs will be able to better allocate resources towards growing their core business.”