Tribold integrates Tribold EPM, Microsoft Dynamics CRM

Staff writer
21 Oct 2010

Tribold and Logica have released an integrated solution based on Tribold EPM and Microsoft Dynamics CRM with a configuration specific to communication service providers (CSP's).

The solution platform for product management, order capture and customer relationship management (CRM) can be used as a baseline for implementations where one or both functions are required.

By pairing best-in-class telecommunications industry software with Microsoft software, the solution offers a flexible, end-to-end product life-cycle management, order capture and offer management, and CRM solution.

Integrating Microsoft Dynamics CRM with Tribold EPM will deliver customer care and centralized product catalog management based on a pre-integrated configuration for service providers.

MORE ARTICLES ON: CRM, Logica, Tribold

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