Upgraded customer management offering

Staff writer
19 Nov 2009

Comverse has upgraded its Comverse ONE Billing and Active Customer Management offering, strengthening the ties between telcos and their subscribers.

According to the company, the new offering now directly addresses problems that operators have with their current customer management and customer relationship management capabilities, which cause them to not meet their key business goals.

The upgraded Comverse solution addresses these gap areas, Comverse says, by aligning BSS, customer management, and sales and marketing as an out-of-box converged, product-based solution built around a single data model.

The solution combines network intelligence and profile analytics with real-time functionality, transforming an operator’s BSS into a strategic asset.

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