Play Sugarhouse Casino Review

Website: www.playsugarhouse.com

Established: 2016

Licensed: Philadelphia Government, New Jersey Division of Gaming Enforcement

About Play Sugarhouse Casino

Play Sugarhouse is owned by a Philadelphia-based Sugarhouse Casino. They first ventured into the online casino space in September 2016 in New Jersey, as Play Sugarhouse. And later on, they opened a base in Pennsylvania.

Play Sugarhouse has been integral in transforming the gambling experience in both states. In Pennsylvania, for instance, they introduced the first online Casino that was compatible with IOS.

Is Play Sugar House Legal and Safe?

Online gambling encompasses the exchange of money, providing bank details, passwords, among other confidential information. This calls for stringent security considerations before choosing a casino house. Play sugarhouse meets the threshold. It boasts an enhanced system with tight security features, including a 128-Bits Secure Socket Layer encryption, Premium anti-virus, and Fraud protection systems to protect their gamblers.

Play sugarhouse has invested massively on its software, operability, and security.

Legal Status by State

Proper licensing and accreditation is an essential factor when considering a casinos trustworthiness. Sugarhouse is accredited to operate in the USA as stipulated by the betting accreditation directory- legal gambling. It also has licensing in New Jersey to operate both their sporting betting and casino branches, while in neighboring Pennsylvania, they are also licensed to run online poker. This is enough proof of the Casino’s credibility.

Bonuses

At play sugarhouse, all new players receive generous bonuses that can stretch up to $250. All first deposits that are above $10 and below $250 get a 100% bonus. Unlike most casinos that have a 10x wagering requirement to recover your gift, Play sugarhouse only requires a 1x wager, and you are right to cash out. You must activate the bonus code within the first 30 days of signing up.

Refer a Friend

Referring a friend to this Casino comes with its perk of goodies. If someone using your referral code wagers with at least $50, then you stand a chance to win between $20 and $500, which is determined by scratching a lottery card.

They also reward all punters who follow them on social media and share a link on their profiles. Moreover, be on the lookout for their constant free bingo games and deposit bonuses.

Loyalty Programs

Recurring clients are critical pillars in the growth of a casino. It is hence imperative to find a means of rewarding and motivating them. At play sugarhouse, these recurring players are paid based on the players’ wagers.

There are some requirements outlined in the T&Cs that help enhance fairness and equality during the process. These include:

  • For games with a return-to-player {RTP} of 94%, then players will receive a loyalty point each for every 4.19 spent.
  • For high return games, there are fewer loyalty points. For instance, for 97.5% games, you get 1 point for every $10, while a 99% gives you only 1 point for every $25 bet.

When these points accrue, they contribute to the player’s tier position and iRush Reward points {IRR}. What are tiers? One may ask. The Casino has a total of 10 tiers that is mainly a rollover of all your loyalty points within 60 days. You require only 40 points to get into the first tier, and 20000 to get to the highest level.

Bonuses received depend on the tier level. The higher you are in ranking, the better offers you get. Some of the coveted offers include exclusive gaming invites, bonus bingo invites, VIP birthday treats, a free treat at the Sugarhouse Casino headquarters in Philadelphia, among others. Besides, you can redeem your points at the bonus store for scratch cards and spins. Finally, sports betting punters can also get these exclusive bonuses in their category, by accumulating loyalty points.

Do you need a promo code for Play Sugar House Casino?

No, you don't need promo code when claiming the bonus at Play Sugar House Casino. It will be credited automatically.

Desktop Casino Interface and Mobile Apps Review

  • iOS app: v
  • Android app: v
  • Windows app: x
  • Desktop app: x

The Casino is available on both the android and IOS versions. The application is not available on the play store. Hence an android user can only download it directly from its official website.

It is, however, not automatic that you can access it using the iOS version. Apple has rolled out stringent rules requiring all money-making gaming apps to be built from the native code, which is more expensive, as opposed to the standard HTML5 code. Traditionally, gaming apps have been relying on HTML5 owing to its availability and compatibility with several operating systems. The download link for the iOS app is https://apps.apple.com/us/app/sugarhouse-online-casino/id1081463841. It has a moderate rating of 2.9

To ease use on IOS, Sugarhouse works in conjunction with third-party applications like GeoComply or GeoGuard. Once you enable the application, you can access the Casino through their official browser, regardless of your location.

Play Sugarhouse is also available on the common browsers like chrome, Mozilla, Opera, Google, and many more. Once you type in the URL, you get a directory into the primary site, and there you are exposed to all games.

Games and Software

  • Licensed software:
  • Game types: Slots, Roulette, Poker, Baccarat, Blackjack, Dice, Teen Patti
  • Live games:
  • Slot types: i-Slot, progressive, five reels, three reels, real series, video slots and 3D slots, instant win
  • Game Themes and Features: Ancient, Oriental, Cosmic, Sport, Arcade, Rock, Action, Wild West, Cinema, 3D

The Casino’s Game Types

Play Sugarhouse casino boasts a broad gaming portfolio of more than 300 games, which is continuously updated. Since its debut online, Play Sugarhouse has mainly used NetEnt as their gaming provider. However, the demand to increase their gaming arsenal has opened up space for other gaming providers like Everl Games and IGT.

Slot games

Since the Casino increased its game providers, players now have a variety of slot games to choose from. There are newer and globally recognized titles like Cleopatra, the Wolf Run, the golden goddesses. However, NetEnt still has the lion share, featuring popular titles like Dead or Alive, Gonzo’s Quest, hotline, starburst, and fruit spin.

Additionally, the Casino also features award-winning and highly rewarding titles like Double Diamond and the Divine Fortune. With the latter, you get rapidly increasing jackpots, hence high profits.

Live Dealers

Although online gambling virtualized the Casino, sometimes a gambler feels the nostalgia of playing in a live casino, where they meet real people and play with real cards and dealers. This is precisely what live dealers bring to you, though at your convenience. And this Casino has a variety of live dealers to choose from.

These titles are mainly provided by Evolution games, with live streams from their studios in Atlantic City. Some of their popular titles include Blackjack, Three Card Poker, Roulette, Bacarrat, Ultimate Texas, or Hold’em for punters seeking a more poker-like experience.

Roulette games

If you fancy roulette games on a budget, then Play sugarhouse is the place to be. There, you get the real Vegas experience right in the comfort of your home. The following are some of their popular roulette titles; European Roulette, American Roulette, IGT roulette, and French Roulette.

All these roulettes are provided by Netent, except for the IGT roulette, which is a brainchild of IGT. These games have exciting graphics, and other fancy features like Turbo play to fascinate gamblers.

Blackjack and table games

Play sugarhouse provides two varieties of blackjack titles, NetEnt Blackjack and IGT blackjack. Also, table game lovers enjoy popular titles like Let it Ride, Three Card Poker, and many more.

Poker

Online Poker

Players from Pennsylvania were among the first to enjoy online poker after this Casino acquired a $2 million license to try the venture. This is slowly expanding through other states.

Video Poker

Video poker has grown to be one of the most preferred game types. Play Sugarhouse has kept up with the pace and is regularly updating its video poker database. Some of the notable video poker options include Tripple play, Five play, Deuces Wild, jack, or better, among others.

Players can access these games from all the platforms, including Android, IOS, and instant play versions.

Virtual games

This is the latest wave in the sports betting arena. With this gaming model, you engage in a virtual sporting and racing competitions, with the Casino providing the winning odds. All the activity streams digitally, as a random number generator produces the results.

Exciting right? You can try this out at Play Sugarhouse. Some of their most popular games include Horse, dog, car, motorcycle races, and other field games.

Unlike many other online casinos using third party platforms, Sugarhouse Casino uses its software, the Rush Street interactive [RSI]. The Casino is available on the Instant play, mobile, and desktop version, only in accredited countries. While running, the software feels impressive. It has responsive graphics, good sound coordination, and smooth performance in general.

Moreover, the Casino also works with other providers like Kambi, their betting partner in New Jersey, to ensure clients get the best experience. To spruce up, their gaming arsenal, play sugar house works with reputable game makers such as NetEnt, IGT, Konami, Nextgen, and shuffle master.

Banking Methods

Money is the backbone of operation in an online casino. You must cash in money through deposit options and, at the same time, cash out using withdrawal methods, respectively. Sugarhouse provides you with an avalanche of deposit and withdrawal options. Your location predetermines the rates of exchange and fees charged.

Deposit Options

  • Online banking {ACH}- With the option, you directly log into your bank account and load the Casino in allowed countries. This is a boost to security.
  • E-wallets- Paypal is the most popular e-wallet at Sugar house. As a pointer, Paypal is known as one of the most reputable e-wallets globally, hence casinos with it as a verified payment method are often legit.
  • Debit/credit cards- Mostly MasterCard and Visa are the global brands. First, confirm with your bank to ascertain whether they allow gambling services.
  • Wire transfer- best fit for large transfers.
  • Sugar house play+- This is a unique prepaid card that you can ship to your residence and use it specifically for your gambling expenses.

All deposits must exceed $10.

Withdrawal Options

They include Sugarhouse Play, Paypal, Check by mail, online banking, and Neteller, as you can note, these services are similar to the deposit options.

Method

Deposit

Withdrawal

Min

Max

Fee

Min

Max

Fee

Pay Pal

$10

$1000

none

$10

n/a

n/a

ACH

$10

$500

none

$10

n/a

n/a

Pay Near Me

$10

$500

none

-

-

-

Neteller

$10

$2500

none

-

-

-

Wire Transfer

$10

$50000

none

-

-

-

Play + Prepaidcard

$10

$10000

none

$10

n/a

n/a

eCheck

$10

varies

none

-

-

-

Visa/Mastercard

$10

$1000

none

-

-

-

Check by mail

-

-

-

n/a

n/a

n/a

Support

  • Phone number: (855)752-9101
  • Live chat:
  • E-mail: Support@SugarHouse.com
  • 24/7:

Play sugarhouse has invested widely in its customer service, to ease communication between players and the Casino. Their available options include:

  • Emails- You can reach them through Support@SugarHouse.com. However, you have to wait in a queue for people who had inquired earlier.
  • Telephone-You can get in touch with a live customer care agent, using your countries designated number.
  • Live chat- This is a Pop-up button on the corner of the website. On clicking it, you are scheduled to talk to an agent.
  • Social media platforms- Although social media is deemed a little bit informal, it is slowly turning to be a darling customer service method. Play Sugarhouse has a functional Twitter and Facebook account @Play sugarhouse on both platforms.

Verdict

In summary, Play Sugarhouse is undoubtedly a force to reckon with in the online gambling niche. With its massive gaming catalog, every punter gets a treat to their taste in the Casino. They have a very effective deposit and withdrawal mechanisms, making cash transfer seamless. The RSI operating system is rigid, with up to date security fixes to ensure data protection. We recommend this Casino to all punters seeking affordability while enjoying the world-class casino experience. The downside part of the gambling platform is that its restricted to serve the North America region only.

Pros and Cons

Pros

  • 1x wagering requirement
  • Sleek and appealing site- RSI incorporates top-end innovations to make the general feel of the website attractive and easy to operate.
  • A plethora of gaming options to choose from.

Cons

  • The deposit bonus only favors players with deposits below $250
  • Occasional crashes, especially on the desktop version.

FAQs on Play Sugarhouse

1. How often can I access their customer service?
You can access all their customer agent avenues 24/7, except for email where you have to wait in a queue.

2. What’s the wagering requirement for any bonus I win?
After a 1x wager, you are free to start cashing out.

3. What is the minimum deposit amount?
Only deposits of above $10 qualify for gambling.

4. Is it safe and fair to play?
The Casino operates on a rigid software coupled with sophisticated security features.

5. Does the casino support cryptocurrency as a banking method?
Not at the moment, but plans are underway to introduce the method.