PokerStars Casino Review

Web-site: https://www.pokerstarscasinonj.com/

Established: 2015

Licenced: New Jersey Casino Control Commission and New Jersey Division of Gaming Enforcement.

Is Pokerstars Casino legal and safe?

PokerStars Casino is owned by Rational Entertainment Enterprises LTD and is a part of the Stars Group-a global leader in online gambling. Being among the most recognizable names in the market, Pokerstars has been in the industry since 2001 with two-thirds of the global online poker relying on it as their default choice. The company forms part of a much larger group of gambling brands. PokerStars launched PokerStars Casino in November 2015 to supplement their booming poker business.

Pokerstars Casino legal status by state

Pokerstars Casino is under the laws of the State of New Jersey. The Casino is licensed and regulated by the New Jersey Casino Control Commission and the New Jersey Division of Gaming Enforcement for the purpose of operating and offering real-money and online interactive game services.

As per the eligibility terms, individuals under the age of 21 are prohibited from using the PokerStars Casino services.

Legal status by state

New Jersey

How to Sign Up for Pokerstars Casino

Signing up for PokerStars Casino is straightforward and rewarding.

  • Visit PokerStars Casino official website
  • Click on the icon “Download PokerStars”
  • Save the software installation file
  • Run andinstall the software file. Immediately after installation, the PokerStar Casino icon appears on your device
  • Open the icon and select “Join Now”
  • Create a username carefully as it will be used to identify you and opt for uncrackable password
  • Insert your email address, country of residence, source of reference and acknowledgment that you are over 21 years of age.

Immediately after creating an account, you receive free 35,000 Play Money chips used to play at the tables.

Games and Softwares

  • Licensed software:
  • Game types: Blackjack, Roulette, Slots, Live casino, video poker
  • Live games:
  • Slot types: Divine Fortune, Jumanji, Jingle Spin, Bonanza Megaways, Secret of the Stones
  • Game Themes and Features: Renaissance, Marine, Stars, Saloon

PokerStars Casino has a decent range of games with 185 slot games, 22 card and table games, 3 live games and 5 video poker games. The games are enjoyed in-browser through the instant play mode or via the downloadable PokerStars Casino app.

Slots have taken the larger part of the casino with games such as Divine Fortune, Monopoly Megaways, Extra Chilli, Volcano Eruption Extreme, White Rabbit and The Wild 3 being some of the latest slot games.

The selection of 22 Card and table games include Classic Blackjack, Single Hand Joker Poker, European Roulette and Double Deck Blackjack.

The More games section contains 5 Video Poker games such as Single Hand Jack or Better, Single Hand Deuces Wild, Single Hand Double Bonus and Single Hand Double Double Bonus.

Finally, there is the live casino where the player finds a run of table games like Live American Roulette, Live Blackjack and Live Baccarat streaming.

PokerStars Casino uses Net Entertainment software and a selection of Microgaming, Leander, Play Tech and NYX Gaming. Among them, NET Entertainment, famously known as NetEnt, is the leading online casino software provider.

Founded in 1996, NetEnt has enjoyed a line-up of successes in the past twenty years. The multi-award-winning software developer is a pioneer in utilizing its collection of games to power the casino industry.

The company has built an impressive range of branded titles and some of the most famous slots like Aliens, South Park Reel Chaos, South Park, Frankenstein and The Invisible Man.

NetEnt software is known for its detailed 3D graphics, clever bonus rounds, realistic animations, quality sound effects and innovative features.

Bonuses

  • Welcome bonus:
  • Deposit bonus:
  • Daily offers:
  • Rolling bonuses:
  • Deposit bonus:
  • Loyalty Program:
  • Freespins:

New players signing up for PokerStars casino accounts are eligible for a 100% first deposit bonus worth up to $600. To claim its full value, the player makes up to three qualifying deposits in 60 days. PokerStars Casino uses redemption points earned by playing real money games to release the bonus. Unless stated otherwise, the player earns 5 redemption points for every $1 they pay in the tournament fees.

Each time you reach 180 redemption points, PokerStars casino credits your account with $10 cash. After each qualifying deposit, you have four months to earn all the redemption points needed to release your bonus.

Making the first deposit with PokerStars Casino grants the user 1,000 free spins. After winning the 100% bonus, the player receives a ticket that allows him/her to spin the bonus wheel. Depending on how you spin, you can earn between 20 and 1,000 free spins, the Dragon or the Ali Baba slot. To release every dollar you win from the free spins, you must first earn 1.5 redemption points.

Do you need a bonus or a promo code for Pokerstars Casino?

To claim the welcome bonus from PokerStars casino, the player must enter the bonus code “WELCOME1” when making the first deposit.

Loyalty program description

PokerStars Casino makes it easy to win rewards through the Star Rewards loyalty program. The Star Rewards revolves around earning Reward Points to open Chests where each contains a cash prize. In the Chests, there are six different levels with different cash prizes. To begin with, is:

  • Level 1 Blue Chest with $0.60
  • Level 2 Bronze Chest from $0.60 to $12
  • Level 3 Silver Chest from $1.50 to $30
  • Level 4 Gold Chest from $5 to $100
  • Level 5 Diamond Chest from $12.50 to $250
  • Level 6 Black Chest from $35 to $700.

Earning Reward Points depend on the player’s gaming activity, game type and net deposits.

  • Poker-Players earn 45 Reward Points for every $1 paid in fees for scheduled tournaments, 100 Reward Points for every $1 paid in rake in Zoom or cash games or other tournament fees.
  • Casino- Reward Points are earned at the wagering points.
  • Sports- When a bet is settled, Reward Points are earned. For single bets, players earn 1.1 reward points for every $1 wagered. For multiple bets, players earn 3.1 Reward Points for every $1 wagered.

To start earning the reward points, players should opt to the Star Reward Scheme through the “Start Now” button accessed through the Start button found within the “My Stars” account menu.

Browser Review, Mobile apps review

  • iOS app:
  • Android app:
  • Windows app: X
  • Desktop app: X

PokerStars Casino site is easy to navigate, comprehensive, with a well-designed user interface. From the home screen, all features are available and download is not required to kick off play.

The Casino has free to download apps available in iOS, Android and window devices. The apps are optimized for the mobile device allowing players top experience.

To access the games, You need to download the iOS app version from App Store through https://apps.apple.com/gb/app/pokerstars-casino-games-online/id1150477426 and Play Store PokerStars Android app for Android. With a 4.2 app review, PokerStars Android app has graphically appealing games.

Banking

Pokerstars Casino offers players a variety of fast, safe and secure banking methods depending on the country of residence. The Casino makes reasonable efforts to ensure the transfers in and out of the users’ accounts are processed in a timely manner. However, PokerStars gives no warranty on withdrawal process time.

The deposit and withdrawal method common to the majority of the countries include Skrill, Instant eChecks, PayPal, Vanilla Direct, PayNearMe, Resorts Cage, Visa, Mastercard and PokerStars Play+Card.

Payment Method

Minimum Deposit

Maximum Withdrawal

Withdrawal Process Time

Skrill

$10

N/A

N/A

Instant eChecks

$10

N/A

N/A

PayPal

$10

N/A

N/A

Mastercard

$10

-

-

Visa

$10

-

-

VanillaDirect

$10

N/A

-

Resorts Cage

$10

N/A

2 hours

PayNearMe

$10

-

-

PokerStars Play+card

$10

N/A

1 business day

Support

  • Phone number: X
  • Live Chat: X
  • Email: support@pokerstars.com
  • 24/7:

PokerStars Casino support is limited to tickets and emails. No phone calls and Live Chat. To contact support, choose one of the links in the PokerStars Casino contact page available in the desktop software, mobile apps and Help Centers section in your account. Indicate the reason for your contact and the available contact channels appear.

Whatsoever, PokerStars FAQ section is useful in answering customer questions.

The Verdict

A lot is expected of PokerStars Casino with the fact it bears the PokerStar success name. Associated with the multi-award-winning software providers, PokerStars delivers quality game graphics, features and audio. The Casino has a user-friendly app available for iOS, Android and windows. The website’s user interface is also easy to navigate and appealing to the user.

However, the Casino has limitations holding it back. The bonus offer is a bit complicated and feels like an attempt to hide what might not be the best betting requirement. Running bonuses via redemption points lowers its value. The Customer system also lacks live chat and phone numbers hanging its users with unanswered questions. In addition not being able to deposit via Visa or Mastercard is quite uncommon for US casinos and therefore inconvenient.

Pros & Cons

Pros

  • Licenced online gambling site
  • Offers games from recognized software providers
  • Optimized mobile apps

Cons

  • Limited Customer Support
  • A large number of restricted countries
  • Complicated bonus offer
  • No warrant on withdrawal processing time

FAQS

Is it a must to download an app to play the PokerStars casino mobile games?
While PokerStars casino apps are downloadable, you don’t have to download on if you don’t want to. You can play directly from the Casino’s site through the mobile browser.

Chats are not visible on the tables. Help?
If you can’t see other players’ chat, you may have accidentally modified some of the chats visibility options in your account. Click the “Table” menu in the upper left of the game window and select Table Settings. Place a checkmark in the “show player messages” box to activate your chats.

How do I get more Play Money?
Searchfor the“Refill Play Money Chips’” option in your account or visit the PokerStars Casino cashier.

Is there a limit of how many Play Money chips I can accumulate?
No. There is no maximum balance players are permitted to accumulate in play chips.

How do I view the tournaments I am registered for?
Visit the “Tools” and select “My Games and Tickets.” This will direct you to the “Registered in Tournaments” section.

I lost chats. How do I recover them?
If you had retaliatory chats, PokerStars suspended your chats because it is not permitted. If you are certain you did nothing wrong, contact PokerStars support with a detailed explanation.

Is sitting out in tournaments allowed?
Yes. Sitting out in tournaments is allowed. Players participating in tournaments are permitted to fold every hand if they choose. There is no difference in Sitting Out and Folding every hand.

How can I connect to the PokerStars server?
Switch off network equipment, all computers and restart. Attempt to log in to PokerStars again.

Why does the uploaded image take long to display on the tables?
Images do not automatically appear on the tables. PokerStars reviews and approves or disapproves of all images before they are displayed at the table.

How possible is it to own a new account when I forget my password?
To safeguard player’s account security and games’ integrity, you cannot own a new account after forgetting the password. An individual is entitled to one account at PokerStars.