I opened up an account initially everything was fine deposits and withdrawals, but then asked to verify my account uploaded all required documents and spoke with numerous staff who assured me this would be rushed through 10 days later still not completed but still can deposit but not withdraw site is not for me and closed my account

please read this before you sign up. when i was thinking of signing up 6 months ago their reviews were better and i decided to give them a chance. they definitely cheat. i just have no way to prove it. they will let you win a few hands (online casino) but you will 200% lose it all and when you start to lose it will feel like a dream. Ive been with multiple sites but i have never see anything staged like this. if you would like to throw your money down the toilet then this is the perfect site for you. whatever you deposit, you will 200% lose it all. trust me

Cheating the NHS Heroes! Mr Green Dirty Tax Dodger, Registered in Malta where you don't pay tax on overseas transactions.

Signed up and deposited money, placed a bet and account became blocked and was asked to verify - had to send in ID, bank statements, pictures of my card and a photo of me holding my ID. All documents been accepted however after sending 4 photos of my holding my ID they keep sending emails saying they have not received it. Customer service are terrible and no one knows what is going on. Unable to withdraw and close my account until this is resolved. Avoid this company and stick to bet365.

What a Shame! Been with Mr Green and not had any issues until yesterday when I went to withdraw and accidentally put it under PayPal rather than my card.. My god you would have thought I had withdrawn 6000 and was a convicted fraudster.. I have never seen a fuss like itSend this, send that, it was ridiculous. All because I had two email addresses linked to my account! I wasnt aware that was illegal but looks like I'm wrong... By all means verify, but be decent about it not act like I have done something horrendous. Still waiting now 24 hours oh and did I mention this is for £60SWERVE MUCH BETTER OUT THERE!

Well, here is my story. I went in for some gambling and saw an campaign that would give up to 200kr back if u payed today and lost. well i thought, thats what im gonna do.. allthough i though iam only gonna use 100 kr.. But i said nah, its okay.. atleast i get all the 200 back and can play for 400 all together.. BUT - when i finally lost the money, the cashback was not available.. All of a sudden, its gone, allthought everything seems fine.. Then i contacted the support, and they could see that something was wrong. The answer was: Well we need to contact our boss to get the payment accepted. 2 days after i havent heard from them, i decided to contact them. and guess what? nothing had happend, the same happend. we need contact our boss and sorry we forgot about your ticket and so on... well im on day 4, and guess what.. I had the exectly same answer again today.. Im guessing im never gonna se my money. Conclusion: Do not trust MR. Green - the steal your money and use thier "service" to prolong the tricket so i give up. such a bad exeperince, i will allways do my best to never recommend anyone to use a cent on thier site.

Opened my account verified using a. Crystal clear photo of my passport, I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn't completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn't good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn't waste your money on these scam artists, as soon as you win big its any excuses not to pay out

Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they don’t cover every British race meeting everyday but can’t complain

So I tried my hand in online gambling, because casino's are still closed. First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit. If you are going to close my account and scam me out of my money, don't ask for more private info. Just tell me you don't want to pay me and can get away with it because you are based in another country. At least that way I won't have a bad aftertaste in my mouth knowing these scammer got all my private info... And no, costumer service does not help me even after dozens of e-mails. My advice guys, is to wait for proffesional casino's to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.

If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement! Even thought my account is fully verified. AVOID AVOID AVOID