February 28, 2017
telecomasia.net

The GSMA chairman urges industry to scrap international roaming charges, call for greater consolidation

December 21, 2016
telecomasia.net

Significant drop in complaints about telco service in Australia over the last three years

January 14, 2016
B/OSS Asia

Telcos must find a way of throwing away, bypassing or solving the legacy billing problem, otherwise they will never be

December 10, 2015
B/OSS Asia

Users will be able to communicate with one another for free over an Internet connection

April 16, 2015
B/OSS Asia

As other industries get clever with billing, they too could be in for a shock

September 03, 2013
CRM Innovation

Telcos will have to inform users when they near allocation limits

August 19, 2013
telecomasia.net

Subscribers are unaware that their phones are roaming

July 18, 2013
360 View

Exorbitant data roaming charges continue to exasperate mobile users

February 21, 2013

A more common bill shock is when families’ monthly phone bills come in higher than expected

November 29, 2012
telecomasia.net

A French operator mistakenly bills a customer an amount 6,000 times France’s GDP

July 20, 2012
telecomasia.net

AT&T chases SME for obviously impossible $900k phone bill

July 19, 2012
Billing and OSS Asia

The Bill Shock Prevention solution helps operators monetize mobile data, increase customer satisfaction and assure

July 16, 2012

Australian mandatory code to be enforced from September

July 16, 2012
telecomasia.net

Australian mandatory code to be enforced from September

October 18, 2011

Mobile operators finally take 'voluntary' action on bill shock

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