BetRivers Casino Review

Website: pa.betrivers.com

Established: 2019

Licensed: Pennsylvania Gaming Control Board

Rush Street extended the reach of its growing company when Bet Rivers Online Casino came to life in Pennsylvania in June 2019. When it was launched, it was only the third site to have started operations in Pennsylvania. While the reach of the online casino is restricted to the Keystone State, the reach of the sportsbook has been extended to other states like Indiana and Colorado. Rush Street owns the casino brand called Rivers Casino. Rivers Casino is currently present in 4 locations: Pittsburgh & Philadelphia in Pennsylvania, Des Plaines in Illinois, and Schenectady in New York.

Only individuals who are at least 21 years old or older are permitted to play on BetRivers.

Is Bet Rivers legal and safe?

Yes, BetRivers is legal and safe. The online casino franchise is licensed by the Pennsylvania Gaming Control Board (PGCB). Rush Street owns 2 casinos (Rivers Casino) in Pennsylvania: one in Pittsburgh and one in Philadelphia. BetRivers Online Casino operates under the license of Rivers Casino in Philadelphia. The fairness and safety of the games on BetRivers Casino have been verified and confirmed by the PCGB.

Bet River’s legal status by state

Pennsylvania

How to Sign Up for Bet Rivers Online Casino

Signing up on BetRivers Online Casino is quite easy. Go to the BetRivers website, click on the hamburger menu at the upper left corner of the homepage. Choose ‘Get Started’ from the options that appear. After clicking on ‘Get Started’, a screen appears. On this screen, you will see a field for you to enter your chosen Screen Name and your Email address. Your Screen Name, once chosen, is permanent and it must be between 4 and 16 characters.

After entering your Screen Name and your Email Address, click on ‘Continue’. Doing this will take you to another screen. On this screen, you will enter your password (8 – 20 characters with at least 1 number and 1 letter). Then you re-enter your password for confirmation. There is also a field for you to enter your affiliate code if you have one. If you have a Rush Rewards account or a Casino4fun account, you can do a quick sign up with these accounts on this page.

Games and Software

• Licensed Software: ✓
• Game Types: Slots, Progressive Games, Table & Card Games, Blackjack, and Video Poker,
• Live Games: ✓
• Slot Types: video slots, 6 reels, 5 reels, 3 reels, real series, and progressive.
• Game Themes and Features: Asian, Ancient, Action, Fairytale, Animal Kingdom, Mexican, Fruits, Animals, and Mythical.

BetRivers has a large catalog of games. This catalog contains 105 slot games. The slot games have various themes. Some of them such as Zeus, Kronos Unleashed, and Spartacus have mythical themes. Cleopatra and Pharaoh Sun are amongst the slots with ancient themes. Chili Chili Fire has a Mexican theme while Dead or Alive and Jack Hammer are some of the action-themed slots. BetRivers also features 9 table & card games. This includes Blackjacks, Roulettes, and Baccarat.

Games on BetRivers are from 8 game studios. These studios include Konami Games, ICT Games, AGS Interactive, WMS Games, Everi Games, NetEnt Games, SuffleMaster Games, and NextGen. Of BetRivers’ catalog, 10 slots, the video poker, and 3 table & card games are from ICT Games.

AGS Interactive made Pharaoh Sun while ShuffleMaster made 88 Fortunes. Everi Games owns 14 slot game software used by BetRivers. WMS Games owns 9 games including 8 slots and American Roulette. Konami Games has 7 slots on the BetRivers platform while NextGen has 2 slots.

Most of the software on BetRivers is from NetEnt Games. NetEnt Games owns 63 software used by BetRivers. Of these 63 games, 5 are table & card games while 58 are slot games. This may be no surprise because NetEnt Games has a record of excellence. They are serial EGR award winners and the popularity of their products is a testament to the reasons they win these awards. Also, NetEnt has formed some formidable partnerships with studios like Fox studios and Universal studios over the years. This has contributed to the quality of the work they put out.

Bonuses

• Welcome bonus: ✓
• Deposit bonus: ✓
• Daily offers: x
• Rolling bonuses: ✓
• Loyalty bonus: ✓
• Freespins: ✓

When you make your first deposit on BetRivers, you can get 100% of the amount you deposited as a bonus up to $250. To do this, enter the code ‘250MATCH’ while making your deposit. The bonus you get must be used within 48 hours or it will be lost. The bonus code can only be used once.

The iRush rewards is a rolling bonus and loyalty bonus. For every wager you make, you are given loyalty level points and bonus store points. These points keep accumulating and you can redeem them whenever you want to get rewards in the bonus store. The rewards are in tiers: from tier 1 – 10 and the elite tier which is by invitation only. Each tier has different rewards and the higher you go, the higher the number of points needed to redeem the rewards. The rewards vary from bonus store access to ultra-luxury VIP gifts.

The loyalty level points you get do not stay forever, they have a 60-day rolling period. For the first 30 days after earning loyalty level points, they are stable. After the first 30 days, they start declining over the subsequent 30 days. But even as the loyalty level points decline, you can add more to it. Unlike the loyalty level points, the bonus store points last longer than 60 days. You can keep your bonus store points for about a year after earning them.

BetRivers currently runs a 2X Loyalty Points Promo. For one month, players will earn 2 times their loyalty level points and bonus store points when they play table games. Baccarat, Blackjack, and Roulette are some of the games to play to earn double the rewards.

Do you need promo code for BetRivers Casino?

Yes. While signing up, use 250MATCH.

Are sweepstakes available?

No

Desktop casino interface and mobile apps review

The UI of BetRivers Online Casino is simple, straightforward, and easy to navigate. The casino interface can be accessed on web browsers. Browsers such as Chrome, Safari, Edge, Mozilla Firefox, and Internet Explorer are supported for use. But, there is one important plugin that must be downloaded before playing on the BetRivers Online Casino. This plugin is the geolocation plugin. The geolocation plugin verifies that you are within the boundaries of Pennsylvania before granting you access to play on the site.

On trying to play a game on BetRivers for the first time, the plugin is downloaded. After it has been downloaded, you can install and activate the plugin on your PC. PCs using Windows and Mac OS are supported by the site.

Mobile apps

• iOS app: x
• Android app: ✓
• Windows app: x
• Desktop app: x

To use BetRivers on PCs you do not need to download any app. All you need is the geolocation plugin and a browser with the supported flash player. Browsers such as Chrome, Mozilla Firefox, Safari, and Microsoft Edge will do the job. For mobile devices, there is an app for smartphones using the Android OS but there is none for iOS. The BetRivers PA android app is available for download on the website at http://pa.betrivers.com/apk/BetRiversPA.apk?v=20200422. The app offers all the full functions offered by the website. The layout is neat and the transitioning is smooth. Overall, the app has a satisfactory functionality.

Support

• Phone number: (855)287-9947; 1(800) GAMBLER for Gambling Problems
• Live chat: ✓
• E-mail support: ✓
• 24/7: x

BetRivers features a FAQ section under the Help Center menu. In this section, questions on bonuses, registration, geolocation, account issues, withdrawals, responsible gaming, technical issues, and many more are answered. In the FAQ section, questions about Rivers Casino, the mobile apps, and sports betting are also answered.

The bonus questions answer some questions about bonus codes. The registration questions discuss requirements for registration while deposits questions talk about rectifying issues with deposits. The Mobile FAQ section the requirements for the mobile devices to use the mobile app on. BetRivers can only be played in Pennsylvania. So, to use it, you have to download a geolocation plugin on your browser or verify your location through the app. The details of this are discussed in the Geolocation section of the FAQs.

The live chat support is not available 24/7. This feature is only available from 9:30 am – 2 am. The email support feature allows you to fill an online form with your email address, subject, attachments, and description of your complaint. After filling the email form, a customer service representative will get back to you via email.

Banking methods

BetRivers offers 4 methods for withdrawals. You can get your cash at Casino Cage or get a check by mail. You can also get paid through the online banking platform or through your BetRivers Play+ Card. If you are paid through the BetRivers Play+ Card or Cash at Casino Cage, you can get your money immediately. Withdrawal through check by mail can take up to 14 days and the online banking platform/ACH takes 2 – 5 business days.

To make deposits, you have 5 options. You can make your deposits through your VISA or MasterCard debit/credit card. You can also pay through Cash at Casino Cage, BetRivers Play+ Card, online banking/ACH, and PayNearMe.

The Verdict

The functionality of the BetRivers website and the mobile application is smooth and this adds a lot of good to the players’ experience. Yet an absence of iOS app is clearly a downfall.

The array of bonuses offered by BetRivers is also eye-catching. The range of software providers is great, yet again the overall amount of games is lower than what competitors offer. Another drawback of BetRivers Online Casino is the Live Chat support. This feature is available for 16 hours and 30 minutes every day, not 24/7. The FAQ section contains a lot of answered questions, especially on geolocation. But, the parts of the FAQ that deal with deposit and withdrawal has some broken links. Certain details can be added to them to improve their thoroughness.

Pros & Cons

Pros

• Decent range of slot games.
• The website is easy to navigate.
• Android app replicates web-site functionality.
• Eight different software providers.

Cons

• No iOS mobile app
• Live Chat Support does not operate 24/7
• The FAQ section on deposit and withdrawal is not detailed.
• No Visa/Mastercard withdrawals

FAQs

Do I have to pay to have an account?
No, you do not have to. There are no charges for creating or using an account on BetRivers. The only time you have to pay is when you want to wager.

On which devices can I play?
You can play on iOS devices including iPhones and iPads. You can also play on android phones, Macs, and PCs.

Will I be able to use the geolocation plugin if my browser or app is not up to date?
This is possible. But if you find that you are unable to install the geolocation plugin and your app or browser is not up to date, trying updating it.

Can I leave Pennsylvania during a game?
The legality of the BetRivers online casino is only within the boundary of Pennsylvania. If you go out of Pennsylvania while playing a game, the session is automatically ended. When you are confirmed to have returned to Pennsylvania, the session will resume.

Can I use my account outside Pennsylvania?
Yes, you can. But you will only have access to all the features that do not involve real money.

Can I make payments or receive payments outside Pennsylvania?
Yes, you can.

Can I set limits on my account?
Yes, you can. You can set a limit on your deposit, spending, time, and wager.

Why do I need to activate my GPS, Wi-Fi, or Mobile Network?
BetRivers uses a system that determines your location using either GPS, Wi-Fi, or Mobile Network. The accuracy in determining your location is increased when 2 or 3 of these signals are active.

Must I be connected to Wi-Fi to play the games?
No. you only need your Wi-Fi signal active to verify your location.

Can I make my profile private?
Yes. This option is available at the upper-right corner on the ‘My Profile’ page.