Convergys opens 18th contact center in the Philippines

Staff writer
360 View
Convergys is opening this month a new contact center in Manila, the company’s 18th center in the Philippines.
 
The contact center will occupy over 180,000 square feet on four floors within the SM Megamall, one of the largest shopping centers in the world.
 
Megamall was picked as an ideal location, where a new bus terminal at the base of the building will provide reliable transportation for employees.
 
This new center will soon begin recruiting to fill hundreds of positions to support clients in multiple industries.

Commentary

5G and data center-friendly network architectures

Matt Walker / MTN Consulting

Webscale and transmission network operators' interests are aligning as the 5G era dawns

Matt Walker / MTN Consulting

Webscale and transmission network operators' interests are aligning as the 5G era dawns

Rémy Pascal / Analysys Mason

The launch of 5G by South Korean operators serves as a first benchmark for other operators around the world