Convergys upgrades rating, billing solution

Staff writer
18 Nov 2010

Convergys has released Smart Rating and Billing Manager 5.0, which provides communications and utilities companies with advanced credit management

The upgrade is meant to help customers set service-specific cost restrictions against unexpected charges, or set individual credit limits for organization or family groups on a single billing account.

The real-time capability of the solution enables operators and providers to pay tax when the service is consumed as opposed to the date of the bill, helping ensure improved cash flow.

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