Telecom Asia Awards 2018: Capitalizing on the e-commerce fever

Telecom Asia staff writer
13 Aug 2018
Best E-Commerce Service


SmarTone is entering Hong Kong’s lucrative e-commerce in a big way.

“Together with the rising popularity of mobile payment, there has never been a better time for us to bring the online business to the next level,” said William Chan (pictured), general manager, digital & e-commerce, SmarTone.

SmarTone sees seamless omnichannel experience as its differentiator. “With our evolving online platforms and further integration between channels, we aim to provide a seamless omnichannel experience of which our customers can always enjoy the best offer and services from SmarTone regardless of the channel they chose,” Chan said, adding that personalized communications will improve engagement.

The Best E-Commerce Service award win shows that SmarTone is on the right track.

This article first appeared on Telecom Asia December July 2018 Edition

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