Comverse

The acquisition will help the B/OSS vendor expand and diversify its customer base

The vendor will implement a continuous improvement process to ensure service levels

Billing and messaging are still core to its operations, but Comverse makes a shift to IP and coping with the challenges

Comverse touts telco-specific CRM and campaign management that enhances the customer experience

The Comverse Share SaaS offering enables CSPs to link social media, BSS and VAS

The new release boosts operators’ agility to monetize new and traditional business models

The solution addresses operators’ growing need for real-time capabilities